Tolling Industry Management Consulting Principal Director

Tolling Industry Principal Director

Accenture is a leading solutions and services company that helps the world's leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed across the enterprise, bringing together the talent of our approximately 786,000 people, our proprietary assets and platforms, and deep ecosystem relationships. Our strategy is to be the reinvention partner of choice for our clients and to be the most client-focused, AI-enabled, great place to work in the world.

Through our Reinvention Services we bring together our capabilities across strategy, consulting, technology, operations, Song and Industry X with our deep industry expertise to create and deliver solutions and services for our clients. Our purpose is to deliver on the promise of technology and human ingenuity, and we measure our success by the 360° value we create for all our stakeholders.

The Work:

Coming here means future-proofing your career and going as far as your ambition takes you. Becoming a tech-savvy, well-rounded, multi-disciplined and market-relevant advisor doesn't happen by chance. We invest in training and development in a big way, so you can build your future along with ours, creating an impactful career unique to you. Ultimately, we believe we is greater than me and that diverse perspectives lead to the best solutions.

Joining Accenture means you will learn, innovate and lead, and together we will improve the way the world works and lives. Management Consulting professionals design and implement process and change interventions that integrate strategy, technology and people to enable process improvements that create value for clients. People in our Public Service group serve an array of clients across state and local government, non-profit, and transportation and tolling industries.

People in Strategy & Consulting drive profitable growth by developing market-relevant insights to increase market share or create new markets. They progress through required promotion into market-facing roles that have a direct impact on sales.

The Tolling Industry Principal Director is a recognized thought leader and senior practice builder who brings unparalleled expertise in tolling domain knowledge, industry strategy, and transformational program delivery. The Principal Director is accountable for driving the growth of Accenture's tolling consulting practice—originating and closing new client relationships, shaping and winning large-scale opportunities, and delivering transformational outcomes across the full tolling ecosystem.

This leader sets the strategic direction for engagements, mentors the next generation of tolling consultants, and serves as a trusted advisor to agency executives and government leaders navigating the most complex challenges in the industry.

Ability to travel 75%-100%.

Here's What You Need:

• A minimum of 12 years of high-value consulting experience with proven expertise in the tolling, transportation, or public sector industries
• A minimum of 12 years of public service or transportation industry experience, including substantial tolling-specific work
• Mastery-level tolling domain knowledge across the full ecosystem: back office systems (enterprise billing, customer account management, interoperability hubs, financial reconciliation, violation processing, and enforcement); customer service operations (multi-channel service delivery, digital transformation, contact center strategy, escalation frameworks, and equity considerations); and roadside systems (tolling technology architecture, gantry and lane systems, transponder and tag management, tolling enforcement technologies, and emerging vehicle detection platforms)
• Comprehensive, current understanding of the tolling industry competitive landscape—including deep familiarity with major technology vendors and system integrators, peer agency strategic initiatives, emerging market entrants, and the regulatory, legislative, and policy environment shaping tolling at the state and federal level
• Demonstrated ability to qualify, shape, and drive large-scale new business opportunities within the tolling…