Senior Engineer, Site Reliability Engineer

About the Role

We are hiring Site Reliability Engineers (SREs) to expand our team supporting LSEG’s Real Time application space. This space provides thousands of clients with access to trading and market data globally, enabling fast product innovation and enhancing customer experience.

• Lead Incident Recovery:
  Direct the recovery of incidents, analyze facts quickly, perform troubleshooting activities, and coordinate actions through incident recovery meetings.
• Incident Reporting and Customer Advocacy:
  Write detailed incident reports, advocate for customers in post‑incident reviews, and review and approve customer statements.
• Production Environment Stability:
  Ensure a stable production environment by safely delivering changes and thoroughly assessing deployment risks.
• Operational Process Improvement:
  Automate operational processes to reduce manual work; ensure all alerts are actionable and collaborate with development teams to eliminate unnecessary alerts.
• Subject Matter Expertise:
  Develop expertise in application dataflows and networking topologies and maintain comprehensive troubleshooting knowledge bases.
• Collaboration with Development Teams:
  Collaborate closely with development teams to prioritize iterative improvements to production environments in the product backlog.
• Project Intake and Delivery:
  Serve as the SRE point of contact for new projects. Collaborate with project delivery teams to produce high‑quality project artifacts, ensure application designs meet supportability standards, conduct operational acceptance testing, and lead Game Day activities.

• Extensive experience in UNIX administration and scripting, including shell scripting and automation.
• Practical experience supporting cloud‑native applications, with a preference for AWS or Azure.
• Advanced understanding of networking concepts such as TCP/IP, HTTP, and DNS resolution, with experience in real‑time or low‑latency environments a plus.
• Experience in configuring and using Kubernetes, Docker, and container‑based development and applications.
• Proven experience troubleshooting large distributed systems; experience with market data systems is a plus.
• Expertise in working with and maintaining observability tooling (Data Dog and Big Panda experience is highly desirable).
• Strong grasp of version control systems, particularly Git.
• A bachelor’s degree in computer science or a related technical field involving software/systems engineering, or equivalent practical experience.
• A minimum of eight years of work experience in the industry, with customer support experience being a plus.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and well‑being initiatives.

LSEG is a proud equal opportunities employer. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. We can accommodate religious practices and provide reasonable adjustments for mental health or physical disability needs. Please read our privacy notice carefully as it describes what personal information LSEG may hold about you, how it is used, and how to contact us as a data subject.