Junior PSOC Administrator

Job Summary

Junior PSOC Administrator - St. Louis, MO

The Junior PSOC Administrator provides 24x7x365 monitoring services of the customer IT-enabled Mission Services and operational infrastructure located in St. Louis, MO.

• Actively monitor the status of assigned and supported operational systems and services.
• Actively monitor the approved tools for critical server error notifications.
• Communicate with on-site O&S support for resolutions.
• Respond to phone calls requesting production systems support and attempt to resolve the issue during the initial call.
• Provide timely status updates to ESC personnel in preparation for briefings.
• Participate in Service Restoration meetings.
• Other duties as assigned.

• Bachelor's Degree and 2+ years relevant experience or
• Associate’s degree and 4+ years relevant experience or
• HS/GED Degree and 6+ years relevant experience
  • Operational experience with Service Now
  • Experience in the Intelligence Community
• DoD 8140 (formerly 8570.01-M), IAT Level I: (within 6 months of hire)
• Active TS/SCI Clearance
• Successfully pass background and drug screening

• Master’s Degree

• Ability to obtain CI Poly Clearance
• Ability to work night shifts (8 hour shifts). Shift would be 1pm to 9pm CST.
• Ability to work independently and yet be effective within a team setting
• Must be capable of managing multiple efforts with time related constraints in a fast-paced contracting environment
• Demonstrated ability to effectively communicate and collaborate with diverse internal and external stakeholder groups and individuals
• Friendly presence, helpful attitude, good interpersonal skills, and ability to work well with others.
• Excellent skills in Microsoft Word, Excel, and other Office applications

Chenega MIOS offers a broad range of benefits for its employees.