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MSP Service Desk Leader: Elevate Client

Job in St. Louis, Saint Louis, St. Louis city, Missouri, 63105, USA
Listing for: fwslash
Full Time position
Listed on 2026-07-09
Job specializations:
  • IT/Tech
    HelpDesk/Support, Systems Administrator, IT Support
Salary/Wage Range or Industry Benchmark: 80000 - 110000 USD Yearly USD 80000.00 110000.00 YEAR
Job Description & How to Apply Below
Position: MSP Service Desk Leader: Elevate Client Experience
Location: St. Louis

fwslash is seeking a Service Desk Manager in St. Louis, MO to oversee service desk operations and manage a team of support technicians. This role ensures timely resolution of client issues and adherence to service level agreements (SLAs), driving client satisfaction in a multi-client environment.

The ideal candidate will hold a Bachelor's degree in a related field, have over seven years of IT support experience, and three years of leadership experience.

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