Resource Analyst

Location: St. Louis

# Resource Analyst Apply
** Job#: 3041627
***
* Job Description:

**** Resource Analyst
***
* Location:

** St. Louis, Missouri (Remote)
** Role Overview
** This position is for a hands-on SPM Resource Analyst responsible for operating and managing the organization's resource planning process. The role involves aligning project and portfolio resource demand with organizational capacity by managing resource forecasting, allocation, and capacity planning within the Service Now Strategic Portfolio Management platform. The ideal candidate will not simply advise but will actively perform the work of extracting, analyzing, and reporting on resource data to support strategic priorities.

** Key Responsibilities
*** Operate and manage the organization's resource planning process, including enterprise-wide capacity management.
* Analyze capacity and demand across the technology portfolio, identifying bottlenecks, conflicts, and staffing gaps.
* Extract and analyze Service Now data, run custom Python models, and produce capacity planning reports.
* Work with leaders, project managers, and resource managers to improve data quality and forecasting.
* Produce and socialize portfolio-level reporting and recommendations with leadership to drive data cleanup efforts.
* Facilitate discussions regarding staffing, utilization, and planning issues.
* Coach managers and project leaders on resource planning processes and data adoption.
* Establish and enforce resource management standards and improve the consistency of forecasting practices.
** Required Qualifications
***
* Education:

** Bachelor’s degree in Information Technology, Business Administration, Project Management, Finance/Accounting, or a related field.
*
* Experience:

*** 5+ years of experience in IT PMO, resource management, portfolio management, workforce planning, or project/program management.
* 3+ years working with Service Now Strategic Portfolio Management or comparable PPM/SPM platforms.
* Experience supporting enterprise IT organizations with multiple concurrent projects.
** Technical

Skills:

*** Strong knowledge of Service Now SPM capabilities including Resource, Demand, Portfolio, and Capacity Planning.
* Experience with custom Python models for data analysis.
* Advanced modeling skills in Microsoft Excel.
* Proficiency with Power BI, Jira, and Microsoft Project.
** Preferred Qualifications
*** Experience balancing contractor and employee staffing models.
* Experience in healthcare, financial services, or other large enterprise environments.
* Familiarity with Clarity PPM, Planview, or similar platforms.
* Certifications such as Service Now Certified Implementation Specialist – SPM, PMP, or SAFe Agilist.

We are an equal opportunity employer and welcome applications from all qualified candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Apex uses a virtual recruiter as part of the application process.  for more details.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at  or .  
* Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package.

Our commitment to excellence is reflected in many awards, including Clearly Rateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
** Everforth Apex uses a virtual recruiter as part of the application process. Click  here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered…