Senior System Engineer – GM Defense IT

Responsibilities

• Work across numerous project teams, often as the primary systems engineering resource, to develop requirements, coordinate with partner support teams, execute project tasks, deliver solutions, and provide lifecycle support.
• Partner with GM IT enterprise architecture to improve and support applications, tools, and technical solutions that streamline IT processes while conforming to cybersecurity and compliance controls.
• Partner with GM IT security leadership, including the ISSM, to support cleared and controlled systems and help maintain secure, compliant environments.
• Manage and improve the operational health of information systems, including patching, upgrades, refreshes, maintenance, troubleshooting, and corrective actions in support of continuing operations.
• Continuously monitor, validate, and document implemented security controls, and support audit activities through analytical review, reporting, and compliance-focused process discipline.
• Develop and maintain self-help tools, user guides, install guides, and knowledge articles that improve customer interactions and strengthen repeatable support processes.
• Serve as a day-to-day technical point of contact for customers and internal IT teams, helping organize work streams, resolve issues, and support project and operational needs.
• Identify opportunities to improve internal processes, services, and structures, and translate broad challenges into practical, implementable solutions that support GM Defense priorities.

• Bachelor’s degree in Information Technology, Engineering, Computer Science, or a related field.
• 7+ yrs of experience delivering IT systems in a professional or corporate environment.
• Experience working independently on significant technical matters with the ability to develop solutions, manage competing priorities, and drive work across teams with minimal guidance.
• Experience gathering requirements, supporting solution design, and working with multiple technical teams to deliver robust systems that meet functionality, stability, performance, and resiliency expectations.
• Experience in one or more of the following areas: systems engineering, infrastructure support, application support, operational health management, server engineering, security operations, or technical troubleshooting.
• Experience developing applications, AI agents, automation, tooling, or technical solutions that improve supportability and operational efficiency.
• Strong written and verbal communication skills, including the ability to work across customers, project teams, support teams, architects, and security partners.
• Willingness to sign non-disclosure agreements where required.
• Ability to pass vetting or secure U.S. government clearance as required to support GM Defense work.

• Bachelor’s degree in Information Technology
• Bachelor’s degree in Engineering
• Bachelor’s degree in Computer Science
• U.S. government clearance