IT Business Systems Analyst; Data Analytics

Analyst - IT Business Systems (Data Analytics)

Hybrid role - 4 days onsite and 1 day remote. STL candidates are preferred (M-TH, remote Fridays). Open to remote candidates. If a remote candidate is hired, they will need to travel to STL for the first 2-3 weeks for in-person training with the team. There will be periodic visits to factory locations.

Position Overview:

Analyst - IT Business Systems (Data Analytics) operates across both operational support and project environments within the Super User Network (SUN). This role serves as a key liaison between business users and technical teams, providing first-level support, driving issue resolution, and supporting continuous improvement initiatives across Warehouse Management processes.

Key Responsibilities:

• Operational Support:
• Serve as the first point of contact (Level 0/1 support) for Warehouse Management-related issues.
• Provide prompt support via phone, email, and messaging platforms.
• Troubleshoot, diagnose, and resolve production issues.
• Perform root cause analysis and recommend solutions.
• Provide end-user training and support documentation.
• Participate in 24/7 on-call rotation.
• Business Analysis & Continuous Improvement:
• Analyze business processes and identify improvements.
• Translate business requirements into solutions.
• Support process optimization initiatives.
• Project Support & Delivery:
• Participate in SAP EWM/ERP projects and enhancements.
• Support testing cycles and validation.
• Collaborate with cross-functional teams.
• Systems & Technical Responsibilities:
• SAP WM, EWM, and MM-IM support.
• Analyze third-party integrations (EDI, WMS, interfaces).
• Monitor warehouse KPIs.
• Collaboration & Training:
• Deliver training and support end users.
• Collaborate with IT and business teams.

Qualifications:

• Bachelor’s degree or equivalent experience.
• Experience with SAP WM/EWM/MM-IM.
• Strong analytical and communication skills.

Preferred Qualifications:

• SAP Certification.
• Experience with Cambar, SQL, EDI.

Work Environment:

Hybrid/on-site or remote support model.

About us:

At our organization, we take our mission and values to heart! We are on a mission to offer more and better jobs all over the world! Our goal is to care for you while you care for our clients and get you paid the highest pay possible. All our associates working with us are expected to embrace our RACE values: R
- Results Matter, A
- Approachable, C
- Care, and E
- Emergency i.e. work with a sense of urgency.