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IT Operations Leader – Incident Response & SLAs
Job in
St. Louis, Saint Louis, St. Louis city, Missouri, 63105, USA
Listed on 2026-07-18
Listing for:
ARKA Group, LP
Full Time
position Listed on 2026-07-18
Job specializations:
-
IT/Tech
IT Project Manager, IT Specialist, Systems Administrator
Job Description & How to Apply Below
Location: St. Louis
ARKA Group, LP is seeking an IT Operations Manager to oversee an O&M team, support multiple locations, and ensure 24/7 incident response. The role focuses on meeting contractual SLAs, implementing operational processes, and building relationships with NGA Government leadership.
Candidates should have strong knowledge of networks, ITSM tools like Service Now, and experience on customer sites, with excellent leadership and communication skills to guide and mentor staff.
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