GSO T3/B1
Listed on 2026-07-18
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IT/Tech
Systems Engineer, HelpDesk/Support
Role- GSO T3/B1
Location-St. Louis , MO
JD-
Flight Operations Support Services Tier 3
Identify and ensure resourcing provided at the sector and nest level to ensure Services are not impacted
Provide capacity and availability information at the location and sector level to Client on a weekly basis or upon request
Schedule Tier 1 Flight Ops team and related Tier 2 Personnel ( Flight Ops Personnel ) to perform required functions to meet Client Customer s operating requirements
Ensure daily availability of Flight Ops Personnel to meet Client Customer s operating requirements
Manage performance of Own Contractor Flight Ops Personnel and activities at Client Customer s facilities within a geographically defined area
Conduct instruction outlined in the training manual and facilitated learning for Flight Ops Personnel through the learning management system (eLearning courses)
Schedule training events and coordinate supporting events
Support the maintenance of evaluation and training records
Provide subject matter expertise, create content and participate in the review of current and new training programs.
Provide classroom and/or group training for up to 5 Tier 1 Flight Ops team trainees at a time regarding Client Customer s systems and operations applicable
Plan and prepare practical lessons (simulated and hands on) and guided discussions.
Provide practical field training to Tier 1 Flight Ops team to perform nest equipment inspections (including pre-flight and post-flight inspections)
Support and provide feedback to Client Customer s flight operations evaluation coordinators regarding operational evaluation and validation testing
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).