Managing Director, HR Product & Transformation
Job in
St. Louis, Saint Louis, St. Louis city, Missouri, 63105, USA
Listed on 2026-07-25
Listing for:
The Cigna Group
Full Time
position Listed on 2026-07-25
Job specializations:
-
IT/Tech
Change Management, AI Business & Operations, Business Systems & Technology Analysis
Job Description & How to Apply Below
The HR Product Managing Director is accountable for defining, building, and scaling a centralized, dedicated HR product and transformation capability across service delivery, technology, AI-enabled workflows, automation, and process redesign. This leader will formally stand up and build a team responsible for identifying, prioritizing, designing, and scaling high-impact HR transformation opportunities.
Key Responsibilities- Define and execute the HR product, agentic solutions, automation, and workflow transformation strategy.
- Build and lead a small team of design experts who identify opportunities for transformation through AI, automation, and process redesign.
- Partner cross-functionally to build business cases for transformation and align investments to measurable enterprise value.
- Partner with functional owners to redesign HR solutions and workflows, ensuring changes are operationally practical and scalable.
- Partner with HR Technology and HRIT to identify enabling technology needs and solution architecture requirements.
- Partner with People Analytics to measure outcomes, product performance, adoption, and realized business value.
- Own the vision, strategy, and roadmap for transforming key HR services and workflows through AI-enabled solutions, automation, and process redesign.
- Formally stand up and scale a centralized, dedicated HR product and transformation capability, reducing fragmentation and duplicative efforts across the function.
- Translate HR, business, and employee needs into clear product strategies, prioritized backlogs, business cases, and release roadmaps.
- Accountable for product value delivery, ensuring investments are aligned to enterprise priorities and measurable outcomes.
- Serve as the voice of the customer—employee, manager, and HR—in product and design decisions.
- Ensure solutions are embedded into employee and manager workflows, not treated as standalone tools.
- Partner with HR Operations to transition solutions into BAU and ensure long-term stability, optimization, and performance.
- Build and manage the People AI use‑case portfolio, including prioritization of copilots, agents, intelligent workflows, and AI-enabled service experiences.
- Build and lead a team of product owners, design experts, analysts, and solution leads aligned to priority HR domains.
- Establish a repeatable design‑led approach to identify, assess, and prioritize transformation opportunities through AI, automation, self‑service, and process redesign.
- Work cross‑functionally with HR COEs, HR Operations, Finance, Technology, and business stakeholders to build business cases that quantify value, feasibility, operational impact, and investment needs.
- Partner with functional owners to redesign HR services, policies, processes, decision points, and workflows around improved employee and manager experiences.
- Partner with HR Technology and HRIT to identify technology needs, integration requirements, data dependencies, platform implications, and implementation pathways.
- Define and lead the HR agent strategy and ecosystem, including use case identification, prioritization, experimentation, scaling, and sustainment.
- Replace manual, rules‑based HR processes with scalable orchestration models that improve speed, quality, capacity, and consistency.
- Own the product transformation backlog, prioritization, sequencing, and release planning, ensuring alignment to enterprise priorities and capacity constraints.
- Establish and lead a disciplined intake, governance, and prioritization model for HR transformation demand.
- Aggregate demand across COEs and HR domains into a coherent enterprise roadmap, reducing duplication and local point solutions.
- Drive transparent roadmap governance, connecting intake, prioritization, delivery, and value realization across HR.
- Partner with HR Technology, HRIT, engineering, vendors, and delivery teams to design, build, test, deploy, and scale solutions. Lead rapid prototyping and iteration cycles, validating solutions before scaling.
- Establish and lead the…
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