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Managing Director, HR Product & Transformation

Job in St. Louis, Saint Louis, St. Louis city, Missouri, 63105, USA
Listing for: The Cigna Group
Full Time position
Listed on 2026-07-25
Job specializations:
  • IT/Tech
    Change Management, AI Business & Operations, Business Systems & Technology Analysis
Salary/Wage Range or Industry Benchmark: 206500 - 344100 USD Yearly USD 206500.00 344100.00 YEAR
Job Description & How to Apply Below
Location: St. Louis

The HR Product Managing Director is accountable for defining, building, and scaling a centralized, dedicated HR product and transformation capability across service delivery, technology, AI-enabled workflows, automation, and process redesign. This leader will formally stand up and build a team responsible for identifying, prioritizing, designing, and scaling high-impact HR transformation opportunities.

Key Responsibilities
  • Define and execute the HR product, agentic solutions, automation, and workflow transformation strategy.
  • Build and lead a small team of design experts who identify opportunities for transformation through AI, automation, and process redesign.
  • Partner cross-functionally to build business cases for transformation and align investments to measurable enterprise value.
  • Partner with functional owners to redesign HR solutions and workflows, ensuring changes are operationally practical and scalable.
  • Partner with HR Technology and HRIT to identify enabling technology needs and solution architecture requirements.
  • Partner with People Analytics to measure outcomes, product performance, adoption, and realized business value.
Core Responsibilities HR Product Strategy, Transformation Capability & Ownership
  • Own the vision, strategy, and roadmap for transforming key HR services and workflows through AI-enabled solutions, automation, and process redesign.
  • Formally stand up and scale a centralized, dedicated HR product and transformation capability, reducing fragmentation and duplicative efforts across the function.
  • Translate HR, business, and employee needs into clear product strategies, prioritized backlogs, business cases, and release roadmaps.
  • Accountable for product value delivery, ensuring investments are aligned to enterprise priorities and measurable outcomes.
  • Serve as the voice of the customer—employee, manager, and HR—in product and design decisions.
  • Ensure solutions are embedded into employee and manager workflows, not treated as standalone tools.
  • Partner with HR Operations to transition solutions into BAU and ensure long-term stability, optimization, and performance.
  • Build and manage the People AI use‑case portfolio, including prioritization of copilots, agents, intelligent workflows, and AI-enabled service experiences.
Transformation Design, AI & Workflow Redesign
  • Build and lead a team of product owners, design experts, analysts, and solution leads aligned to priority HR domains.
  • Establish a repeatable design‑led approach to identify, assess, and prioritize transformation opportunities through AI, automation, self‑service, and process redesign.
  • Work cross‑functionally with HR COEs, HR Operations, Finance, Technology, and business stakeholders to build business cases that quantify value, feasibility, operational impact, and investment needs.
  • Partner with functional owners to redesign HR services, policies, processes, decision points, and workflows around improved employee and manager experiences.
  • Partner with HR Technology and HRIT to identify technology needs, integration requirements, data dependencies, platform implications, and implementation pathways.
  • Define and lead the HR agent strategy and ecosystem, including use case identification, prioritization, experimentation, scaling, and sustainment.
  • Replace manual, rules‑based HR processes with scalable orchestration models that improve speed, quality, capacity, and consistency.
Product Delivery, Governance & Agile Execution
  • Own the product transformation backlog, prioritization, sequencing, and release planning, ensuring alignment to enterprise priorities and capacity constraints.
  • Establish and lead a disciplined intake, governance, and prioritization model for HR transformation demand.
  • Aggregate demand across COEs and HR domains into a coherent enterprise roadmap, reducing duplication and local point solutions.
  • Drive transparent roadmap governance, connecting intake, prioritization, delivery, and value realization across HR.
  • Partner with HR Technology, HRIT, engineering, vendors, and delivery teams to design, build, test, deploy, and scale solutions. Lead rapid prototyping and iteration cycles, validating solutions before scaling.
  • Establish and lead the…
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