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EOC Support Analyst: Incident Response & Service
Job in
St. Louis, Saint Louis, St. Louis city, Missouri, 63105, USA
Listed on 2026-08-02
Listing for:
Tierpoint LLC
Full Time
position Listed on 2026-08-02
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support
Job Description & How to Apply Below
TierPoint LLC in Saint Louis is seeking an EOC Support Analyst to handle incoming calls and alerts, escalate issues, and document actions in the ticketing system. You will work in a fast-paced, 24/7/365 environment as part of a team responsible for ensuring service reliability.
The role requires strong customer service, excellent communication, and the ability to multi-task across multiple incidents while maintaining professionalism and adherence to processes.
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