Epic Training Analyst

** It's more than a career, it's a calling.*
* MO-REMOTE

** Worker Type:*
* Regular

** Job Highlights:*
* _It's more than a career, it's a calling._  At SSM Health, we believe exceptional training empowers our people to deliver compassionate, high‑quality care. We are seeking an  
** Epic Principal Trainer
** with strong expertise in  
** Resolute Hospital Billing and Claims** , along with experience supporting  
** Dorothy and Home Health billing, claims, and intake workflows** . This role requires  
** MST experience
** and a deep understanding of the revenue cycle to develop and deliver meaningful Epic education that supports accuracy, consistency, and confidence across our care continuum. The ideal candidate is a trusted subject matter expert, collaborative partner, and passionate educator who is committed to supporting our Mission through effective training and system adoption.

*
* Job Summary:

*
* Facilitates and delivers technical training; assessment, preparation, delivery and evaluation to meet the technical training needs of the organization. Maintains meaningful relationships with business operations, information technology, leadership, system users and vendors.

** Job Responsibilities and Requirements:*
* PRIMARY RESPONSIBILITIES

+ Configures, supports and maintains Epic Training applications to meet the needs of the organization.  Serves as coordinator and collaborates with business operations, information technology, leadership, system users, and vendors.

+ Builds in and understands the Electronic Health Record (EHR) (Epic) in order to competently develop training curriculum, resources, and facilitate training delivery.

+ Knowledgeable of system standard workflows.  Analyzes new workflows, application dependencies, and user competencies through collaboration with operational end-users, subject matter experts (SME), and application analysts.

+ Designs and maintains Epic training environment build, scenarios, and role-based training materials.

+ Analyzes training data, reviews training feedback, and assessment data to determine curriculum modifications that ensure training success. Devises modes of assessment to measure the effectiveness of the training.

+ Contributes to the planning, design, development, build, and maintenance of the training environments. Assists in the coordination of training environment testing.

+ Supports small teams or projects as needed with manageable risk, resource requirements, and complexity. Applies project management principles to support the creation of project tasks.

+ Serves as an IT liaison for Epic functionality training and support. Solves complex problems based on the analysis of multiple sources of information.

+ Contributes to planning, design, development, build and uses knowledge of best practices for technical training platforms and authoring tools (LMS, SharePoint, MS Teams, Articulate, Camtasia, Captivate, etc.).

+ Performs other duties as assigned.

EDUCATION

+ Bachelor's degree, or equivalent years of experience and education

EXPERIENCE

+ Three years' experience

PHYSICAL REQUIREMENTS

+ Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.

+ Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.

+ Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.

+ Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.

+ Frequent keyboard use/data entry.

+ Occasional bending, stooping, kneeling, squatting, twisting and gripping.

+ Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.

+ Rare climbing.

REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS

+ Epic certification or accreditation in one or more modules

** Department:*
* EA Training

*
* Work Shift:

*
* Day Shift (United States of America)

** Scheduled Weekly

Hours:

*
* 40

** Benefits:*
* SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.

+  
** Paid Parental Leave**  **:
** we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).

+  
** Flexible Payment Options:
** our voluntary benefit offered through Daily Pay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.

+  
** Upfront Tuition Coverage** : we provide upfront tuition coverage through Flex Path Funded for eligible team members.

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_SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity,_   _pregnancy, veteran status_  
** _,_
** _or any other characteristic protected by applicable law.  to learn more. ( ga=..

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