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Web & Hosting Support Technician (24/7 Help Desk
Job in
St. Louis, Saint Louis, St. Louis city, Missouri, 63105, USA
Listed on 2026-08-13
Listing for:
The Timberline Group
Full Time
position Listed on 2026-08-13
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Location: St. Louis
The Timberline Group is seeking a Customer Support Technician to ensure excellent service for end users on web and software projects after launch. You will be the first contact for multiple development projects, handling 24/7 help desk requests and coordinating resolutions with the project team.
You will train users on CMS platforms, oversee help desk tools like wiki and Last Pass, and collaborate with the Web Development Project Manager to forecast resource needs.
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