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IT Helpdesk Analyst - Level I: Customer-Focused Support
Job in
St. Louis, Saint Louis, St. Louis city, Missouri, 63105, USA
Listed on 2026-08-13
Listing for:
The Timberline Group
Full Time
position Listed on 2026-08-13
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
The Timberline Group in St. Louis, MO is seeking an IT Support Analyst - Level I Helpdesk to provide friendly, first-contact technical support. You will answer inbound calls, gather issue details, and route tickets to the appropriate teams for resolution.
The role emphasizes customer service, clear communication, and basic networking knowledge. You will document interactions in the CRM and assist with on-site visits as needed.
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