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Hybrid IT Help Desk Specialist — Tier I Support

Job in St. Louis, Saint Louis, St. Louis city, Missouri, 63105, USA
Listing for: Spire Inc
Full Time position
Listed on 2026-08-13
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 45000 - 60000 USD Yearly USD 45000.00 60000.00 YEAR
Job Description & How to Apply Below
Location: St. Louis

Spire Inc. seeks a Smart Desk Specialist in downtown St. Louis (MO) to deliver Tier I support for software and hardware. This role handles phone and chat inquiries, logs issues in Smart Desk, and coordinates with Tier II for escalation.

The ideal candidate has 1-3 years of help desk/customer service experience and familiarity with Microsoft Office and Windows environments, enabling effective end-user assistance.

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