Information and Tools Analyst

• Lead technical administration and day-to-day maintenance support for Planisware
• Coordinate issue resolution, user training, system updates, and platform health
• Improve tool reliability, usability, and governance with business and technical stakeholders
• Maintain documentation, access controls, and administrative processes
• Coordinate IT asset management, software requests, and end-user technology needs
• Bridge business needs with enterprise IT processes and support teams
• Support compliance activities for Information Lifecycle Management, internal publications, and human subject research policies
• Maintain required processes, documentation, and internal controls
• Coordinate policy-related requests and reviews
• Identify compliance gaps, risks, and follow-up actions
• Oversee SharePoint governance and maintain site content, structure, access, and usability
• Support content owners in following governance expectations
• Support operations dashboards, IP metrics, scorecards, and resource management reporting
• Maintain data quality, reporting consistency, and stakeholder visibility into key metrics
• Coordinate dashboard updates, enhancements, and recurring reporting
• Translate operational needs into dashboard and workflow improvements
• Support evaluation, adoption, implementation, maintenance, and user guidance for approved AI tools and workflows
• Support governance-aligned AI tool use, documentation, and process adherence

• Bachelor’s degree in business, information systems, computer science, software engineering, or a related field, or equivalent practical experience
• Experience supporting enterprise tools, technical administration, systems coordination, or business operations
• Strong organizational skills to manage multiple technical and operational priorities
• Experience working across cross-functional teams and coordinating with business and IT stakeholders
• Strong written and verbal communication skills
• Ability to work independently, identify issues, and drive resolution
• Experience with compliance, governance, documentation, or policy-based processes
• Experience with Google Workspace preferred
• Experience administering or supporting Planisware or a similar project and portfolio management platform preferred
• Experience with SharePoint governance, site administration, and content maintenance preferred
• Experience supporting evaluation, implementation, or governance of AI tools preferred
• Ability to understand and write JavaScript preferred
• Experience using Power BI or other business intelligence and data visualization software preferred
• Experience creating or supporting Power Automate workflows preferred
• Familiarity with asset management, software request processes, and end-user technology support preferred
• Must not require GM immigration sponsorship now or in the future
• Must be able to report to the specified location at least 3 times a week
• Role is not eligible for relocation benefits; relocation costs are the selected candidate’s responsibility

Demonstrates expertise in technical administration and governance of enterprise tools, particularly Planisware and SharePoint, while ensuring compliance and effective communication across cross-functional teams. Proficient in managing operational priorities, documentation, and data visualization to support business needs.

• Planisware Administration
• SharePoint Governance
• Compliance Management
• Data Visualization with Power BI
• JavaScript Proficiency

• Technical Administration
• Compliance Processes
• Documentation Management
• AI Tool Implementation
• Workflow Automation with Power Automate
• Data Quality Management
• Operational Reporting
• User Training
• Issue Resolution
• Asset Management

• Strong Organizational Skills
• Written Communication
• Verbal Communication
• Independent Problem Solving
• Cross-Functional Collaboration

• Information Lifecycle Management
• Governance
• Policy Management
• Technical Support
• Business Operations

• Google Workspace
• Power BI
• Power Automate
• Planisware
• Share Point