Director of Business Solution Architecture and Enablement

Director of Business Solution Architecture and Enablement

At Concordia Plans we care for those who serve by providing excellent retirement, healthcare, and benefit services. We currently have a Director of Business Solution Architecture and Enablement.

Concordia Plans has a reputation for outstanding culture, most recently winning the 2025 Top Workplaces USA award. This honor goes to the country’s best employers with high performing people-first cultures. Our recent history of employment excellence also includes being awarded the  Top Workplaces USA award, the Top Workplaces 2021 - 2025 St. Louis Post-Dispatch awards and over the past five years additional special awards for Work-Life Flexibility, Compensation & Benefits, Purpose & Values, Employee Well-Being, Professional Development, Business Health Culture and Appreciation.

Established more than 50 years ago providing service in 6,000 communities throughout the United States, we are mission focused professionals united to care for those caring for our community.

At Concordia Plans we are focused and flexible. Embracing the new normal, pioneering ways to continue to support work life balance in our family first culture. We offer competitive compensation with a benefit package, including a pension plan, 403(b), health insurance at no cost to the employee, and much more. With this exciting opportunity you can combine experience, talent, and passion as part of our team at Concordia Plans serving the workers of The Lutheran Church— Missouri Synod.

The Director of Business Solution Architecture and Enablement provide visionary leadership across the organization for business solution administration, solution strategy and integration efforts. This role will drive innovation, architecture, and solution integration across multiple internal and external business solutions and platforms to continuously enable staff productivity and enhance customer experience for our ministries, members and internal customers.

This is a senior technical leadership role responsible for bridging the gap between business objectives and technological execution by deploying and administering various internal and external business solutions. This leader will also lead cross-functional teams to design, implement, and optimize business processes and business solutions that enhance productivity and user satisfaction, in support of corporate strategies. This leader partners closely with stakeholders across the organization to align solution technology and strategy roadmaps with organization initiatives and priorities.

Technical Architecture & Solution Enablement

• Partner with IT and business leaders to develop appropriate technical architecture for CPS corporate business solutions that provide scalable technology and secure operational frameworks to meet current and future.
• Champion changes thoughtfully by partnering with Business leaders to understand current and future business needs, develop solution roadmaps, and ensure smooth adoption of the solutions to meet these needs.
• Manage relationships with solution providers and vendors to ensure alignment of budgets, support expectations and vendor capabilities roadmaps, with CPS business needs.
• Translate business needs and staff feedback into improvements in CPS business solutions in support of CPS corporate strategies.

Operational Support and Enablement

• Lead, manage, and ensure accountabilities for the secured and reliable operations of CPS business solutions and platforms including Salesforce suites, Net Suite suite, Genesys Call Center suite, Lawson-Infor, Knowledge-Lake document solutions, and other corporate solutions both internal and external.
• Mentor and develop highly motivated solution administrators and solution integration staff that create trust, accountability, and a shared commitment to CPS success.
• Securely and reliably Implement new enhancements, add-ons, integrations, and changes to CPS business solutions to meet corporate needs and challenges.
• Optimize and enhance productivity by equipping CPS staff and teams with the appropriate business solutions, training, and strategic methodologies necessary to reduce friction and to excel.

Productivity Optimization

• Work side by side with business leaders and key stakeholders, to create innovative ways of looking at processes, user‑adoptions, and other data, and generate insights on how to improve business using CPS solutions.
• Advocate and introduce industry best practices and development methodology to internal team members, staff, and other stakeholders.
• Provide training and support to staff on the use and optimization of various internal and externa business and external SaaS solutions.
• Modernize workflows and systems so staff and teams can scale with confidence - turning manual processes into clear, repeatable, people‑friendly ways of working.

• Bachelor's degree in MIS, computer science, engineering or related field
• At least 5 years of…