Cloud Operations and Customer Support Engineer Jr
Job in
St. Louis, Saint Louis, St. Louis city, Missouri, 63105, USA
Listed on 2026-08-27
Listing for:
Meridian Systematics
Full Time
position Listed on 2026-08-27
Job specializations:
-
IT/Tech
Cloud Computing: Infrastructure & Operations, AWS, SRE/Site Reliability, Unix/Linux
Job Description & How to Apply Below
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Parental leave
- Training & development
Location: Springfield, VA or St. Louis, MO
Position SummaryAs part of the Continuous Operations Release Environment (CORE) team, the Junior Cloud Operations and Customer Support Engineer delivers reliable, cost-effective AWS cloud solutions to enterprise clients. This role balances hands‑on infrastructure maintenance and real‑time application monitoring with high‑touch technical customer support in a fast‑paced environment.
Key Responsibilities- Cloud Infrastructure Maintenance: Proactively monitor, maintain, and optimize AWS cloud environments to ensure high availability, performance, and scalability.
- Technical Customer Support: Provide tier‑level technical support, troubleshoot customer issues, and deliver responsive service for cloud users.
- Application & System Monitoring: Track application performance and supporting infrastructure metrics to rapidly identify, report, and resolve availability or scaling bottlenecks.
- Cross‑Functional
Collaboration:
Partner with engineering, Dev Ops, and delivery teams to assist clients with enterprise application consumption in the cloud.
- Citizenship: U.S. Citizenship required.
- Experience: 2+ years of IT experience centered on AWS cloud operations, Linux administration, and technical support.
- Education: Bachelor’s degree in Information Technology, Computer Science, or equivalent practical experience.
- Cloud & Linux: Hands‑on proficiency with AWS services and enterprise Linux distributions (Red Hat, CentOS).
- Dev Ops & Agile: Familiarity with Agile/Scrum workflows and CI/CD tools (Git Lab CI, Nexus).
- Troubleshooting & Communication: Strong analytical problem-solving skills with the ability to communicate complex technical details to clients and team members clearly.
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×