System IT Strategy, Delivery, and Performance Officer

Federal Reserve Bank of San Francisco

When you join the Federal Reserve—the nation's central bank—you'll play a key role, collaborating with leading tech professionals to strengthen and protect our economic, financial and payments systems. We invest in contemporary and emerging technology each year to support the Federal Reserve and our economy, and we're building a dynamic and diverse team for our future. The Business of IT portfolio provides foundational business management capabilities and services that enable System IT to operate effectively as a unified enterprise function.

This portfolio supports all System IT portfolio leaders and operations by delivering core management functions essential to running a mature, scaled IT organization for the Federal Reserve System.

The System IT Strategy, Delivery, and Performance officer is a senior executive responsible for shaping and operating the System IT strategic planning and performance ecosystem. This leader directs the Strategy, Delivery and Performance pillar, advancing nine core capabilities that strengthen enterprise direction, delivery discipline, vendor partnership effectiveness, and performance transparency across SIT portfolios.

Serving as a strategic integrator for System IT, the Head ensures the System's technology strategy is actionable, measurable, and consistently delivered through unified, modern practices. The role drives the translation of enterprise strategy into measurable initiatives, elevates delivery maturity, modernizes project and portfolio practices, and oversees System IT-wide performance reporting that informs executive decision‑making and enterprise prioritization.

Acting as a force multiplier for System IT leadership, this executive anticipates systemic needs, aligns cross‑portfolio priorities, stewards enterprise delivery standards, and fosters a culture of clarity, accountability, and continuous improvement across the Federal Reserve System's technology landscape.

Key Responsibilities

• Develop and evolve System IT strategic plans, enterprise outcomes, annual operating plans, and multi‑year transformation roadmaps.
• Translate strategy into measurable initiatives and portfolio priorities in collaboration with portfolio leads.
• Engage with CIO business portfolio leads to align business needs with System IT priorities.
• Ensure strategic outcomes are measurable, reported transparently, and linked to enterprise goals and objectives.
• Establish and guide strategy standards to ensure consistent enterprise outcomes, planning artifacts, and strategic alignment across System IT portfolios.
• Lead enterprise-wide vendor sourcing strategy

Program Delivery Maturity

• Enhance delivery quality, risk identification, compliance, and predictability across programs and initiatives.
• Advance SIT's unified delivery model including standards, planning, execution, change management, and measurement.

Project Delivery Excellence

• Oversee the development of enterprise‑wide coaching, practice scaling, tooling consistency, and adoption support.
• Modernize and standardize project management methodologies and tools across the System.

Performance Measurement & Reporting

• Own SIT performance reporting, ensuring enterprise dashboards and executive reporting provide accurate, timely insights into delivery health, strategic outcomes, and operational performance.

Work Orchestration & Tooling Leadership

• Oversee Work Orchestration Tooling (e.g., Jira, Jira Align, FedPPM, Confluence), ensuring systemwide consistency and alignment across agile, project management, financial management, and portfolio tools.
• Partner with technology teams to ensure tools support required workflows and strategic outcomes.

Agile & Project Delivery Excellence

• Oversee the Agile Center of Excellence to develop enterprise ‑wide agile coaching, practice scaling, tooling consistency, and adoption support.
• Ensure project management standards, methodologies, and tools are modernized and consistently applied across the System.

Leadership & Enterprise Collaboration

• Guide and mentor leaders across Strategy, Delivery and Performance capabilities
• Collaborate with System IT CFO, System IT Communications, Governance &…