Legal Operations Specialist

Are you an analytical, detail-oriented operator who likes assuming responsibility and eventual ownership of certain systems, data, and dollars behind a team that is critical to support the growth of a dynamic business — and curious about how legal, business, and technology workflows connect? Do you thrive in a fast-paced environment where no two days are the same? Do you act with integrity and hold yourself to the highest standard?

If the answer is “Yes!”, then we have an opportunity that will excite you.

Who are we? We are ARCO, a Family of Construction Companies. We are seeking a capable, curious, detail-oriented Legal Operations Specialist to join our Legal Operations team. This role helps the legal team use technology, data, processes, and knowledge more effectively and identifies issues and inefficiencies while helping turn better ideas into practical solutions — and is built for someone who is curious and loves to figure things out and wants to grow across legal, accounting, technology, human resources, and construction operations while assuming responsibility for real, defined work from the, start.

You will be provided structured learning and hands on opportunities and will ramp quickly on our team, systems, and data, and assume responsibility and future ownership for certain core functions — legal-department reporting and analytics, legal spend and e-billing, and quality assurance (QA/QC) — so our Legal Operations leadership can focus on design and strategy. As you build legal, business, and system knowledge, the role expands into deeper analysis, AI enablement, process improvement, special projects, training, and change management.

At ARCO, you’ll have the opportunity to build something meaningful, work alongside experienced legal and operations professionals, and drive your own success from day one.

• Responsible for the legal department’s recurring and ad hoc reporting and dashboards — delivering reliable metrics on legal spend, matters, cycle times, and operational performance to legal leadership.
• Build and maintain reports and dashboards using SQL Server and Power BI.
• Own data quality and validation for Legal Operations reporting: run data-quality checks, document and resolve discrepancies, and maintain knowledge of the source systems behind the numbers.
• Turn matter and spend data into insights and recommendations that inform legal-leadership decisions and surface efficiency and cost-saving opportunities.

• Responsible for the e-billing function end to end in Counsel Link — including backend administration (invoice routing, contacts, imports, reconciliations) and day-to-day operation.
• Support legal team’s review of non-compliant outside counsel invoices, legal-department budgeting, accruals, and spend forecasting, and produce legal-spend reporting for leadership.
• Serve as the first point of contact for legal-side e-billing and legal-technology issues, routing technical implementation needs to the appropriate support team.

• Lead quality assurance across Legal Operations — validating that AI tools and outputs, reports and dashboards, and process or system changes meet documented requirements before broader use.
• Perform QA/QC on AI tools and outputs against documented requirements, and help create and improve AI tools that drive meaningful efficiencies for the legal team.
• Define and maintain QA standards, test scripts, and acceptance criteria for new reports, workflows, and legal-technology or AI deployments.

• Administer and support the legal technology stack and the workflows behind it, including Net Documents, Counsel Link, Docu Sign, Power BI, and AI tools such as Claude.
• Support matter intake and matter-management data, keeping records accurate and workflows moving.

• Help the legal team adopt AI responsibly — building and QA-ing AI tools and training users on how AI can improve efficiency and help the team scale as ARCO grows.
• Document processes, issues, decisions, and system relationships across Legal Operations and the broader legal…