Information System Administrator

At Crossroads Courier, every delivery matters.

We're looking for a IT Support and Systems Administrator who enjoys solving problems, helping people, and taking ownership of technology issues from start to finish.

This role serves as the primary IT contact for employees across the organization and will support Microsoft 365 administration, device management, onboarding, vendor coordination, and day-to-day technology support.

• Provide desktop and helpdesk support for employees
• Administer Microsoft 365, Intune, and user accounts
• Manage employee onboarding and offboarding
• Deploy and maintain computers, mobile devices, and equipment
• Coordinate with technology vendors and service providers
• Support endpoint security, networking, printers, and connectivity
• Troubleshoot and resolve technology issues independently
• Help improve technology processes and user experience

• 3+ years of desktop support, systems administration, or IT generalist experience
• Intune or endpoint management experience
• User onboarding and offboarding experience
• Experience managing hardware and technology assets
• Vendor management and issue resolution experience
• Basic networking and security troubleshooting skills
• Ability to work independently and take ownership of issues

• Transportation, logistics, healthcare, or similar industries
• Microsoft Copilot or AI tools
• MSP (Managed Service Provider) environments
• Zoho CRM or CXT TMS
• Cybersecurity or security administration exposure

• High-impact role with visibility across the organization
• Opportunity to work autonomously and make a difference
• Broad exposure to systems, security, vendors, and end-user support
• Growth potential within the technology organization
• Collaborative and entrepreneurial culture
• Competitive compensation and benefits package

If you're a proactive problem solver who enjoys helping people, learning new technologies, and taking ownership of results, we'd love to hear from you.

Crossroads Courier is committed to providing equal employment opportunities to all employees and applicants for employment. Employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local law.