Artificial Intelligence Platform Engineer III

At Safety National, we don’t just offer jobs – we build careers with purpose! Since 1942, we’ve been an industry leader, valuing integrity, teamwork, and stability while providing competitive rewards, top-tier benefits, career growth opportunities, and flexible work options that promote balance. With tuition reimbursement, wellness perks, and a strong community impact, we invest in your success—both personally and professionally. Ready to grow with us?

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This opportunity is in the Information Technology department

As the company’s largest department, I.T. is responsible for supporting both ongoing operations and our next innovative project. Information technology is prioritized, allowing us to partner with colleagues to securely enable and support new capabilities every day. Utilizing a diverse set of technologies, like Guidewire, Salesforce, Java, C#/.NET, Mule, and Azure, the available career opportunities continue to grow rapidly. Our department consists of agile teams where individual contributions are recognized, and career advancement is nurtured.

As an AI Platform Engineer III, you will play a key role in administering, supporting, governing, and continuously improving Safety National’s enterprise Artificial Intelligence platforms and services. You will serve as a primary technical resource for approved AI technologies, helping ensure these rapidly evolving platforms are secure, scalable, well-governed, cost-effective, and aligned with business objectives.

In this role, you will administer enterprise AI platforms and services such as Microsoft 365 Copilot, Copilot Studio, Azure AI Foundry, ChatGPT Enterprise, Codex, Claude Enterprise, Claude Code, and future approved technologies. You will configure platform settings, security controls, user access, licensing, environments, connectors, integrations, and governance controls while serving as a subject matter expert for one or more AI platforms.

You will collaborate across Information Security, IT Leadership, Solution Architecture, Data & AI Governance, Software Engineering, Learning & Development, and other business teams to implement effective security, privacy, compliance, monitoring, and operational controls. You will also help shape AI platform adoption and future-state capabilities by evaluating new technologies, supporting integrations, monitoring platform health and adoption, analyzing utilization and costs, and providing actionable recommendations.

Your work will extend beyond day-to-day platform administration. You will lead investigations and root cause analysis for complex platform issues, develop standards, procedures, documentation, and runbooks, and manage technical projects and initiatives to successful completion. You will also provide guidance and mentorship to junior team members and collaborate with Learning & Development and the AI Champions community to encourage effective adoption and responsible use of enterprise AI capabilities.

A bachelor’s degree in Information Technology, Computer Science, Information Systems, Engineering, or a related field is preferred.

• 3 or more years of experience in Information Technology or a related field.
• Excellent written, analytical, problem-solving, and verbal communication skills.
• Ability to set priorities, meet deadlines, work independently, and manage multiple priorities in a fast-paced environment.
• Ability to work effectively in a collaborative team environment.
• Motivated, self-directed, results-oriented, customer-focused, and detail-oriented, with a strong commitment to quality and operational excellence.
• Advanced understanding of enterprise…