Shift Lead - Ellendale

About the Team

Dash Mart is a local-fulfillment center owned and operated by Door Dash, offering customers household essentials and other items to their doorsteps with speed, reliability, and quality. Customers order their convenience, grocery, retail, and prepared foods in the Door Dash app, and our team members fulfill orders in a real, brick-and-mortar store for Dashers to deliver. We're open early and close late - some sites even run 24/7!

Dash Mart is looking for a motivated and experienced individual that excels in fast-paced, physical environments and is excited to roll up their sleeves and actively engage in day-to-day operations. In this role, you will work within a local fulfillment center supporting Site Management running great shifts, and delegating tasks. As a Shift Lead, you will have shift responsibility for fulfilling orders in a warehouse environment and maintaining inventory, and in some locations, this involves preparing food in a light‑prep kitchen.

• Be an Owner:
  Take ownership of your assigned shifts, including warehouse and kitchen processes, safety/cleanliness, quality, and training. Maintain accountability for inventory, equipment, and other company assets to ensure they are properly handled, stored, and protected from loss or theft.
• Delight Customers:
  Ensure customer orders are delivered with high quality by executing orders accurately, communicating with customers when issues arise, and making sure Dasher pickups go smoothly.
• Lead:
  Guide Operations Associates through their shift by ensuring the team works safely and productively and serving as the point of escalation for daily operations.
• One Team One Fight:
  Support operations in both the warehouse and kitchen, assist with day‑to‑day tasks, and lead by example. You will be expected to engage in professional and respectful interactions with team members and customers, ensuring a positive and safe atmosphere in the warehouse while providing a high‑quality experience for our customers.
• Help improve operations:
  Contribute ideas to improve our quality and customer experience.
• Food preparation (where applicable): Perform hands‑on kitchen prep, including chopping and slicing ingredients, blending sauces, assembling recipes (e.g., burritos, salads), and completing general kitchen prep tasks to support food staging and delivery.

• Self‑motivated, positive, and a team player. Work well with others, bringing a great attitude to work each day.
• Proven track record of success in food and beverage, warehouse, and/or retail environments.
• Able to be on feet and move heavy products; physically able (with or without accommodation) to lift up to 50 lbs. depending on the needs of the specific site, and can operate a pallet jack and hand truck.
• Ability and desire to obtain and maintain a food handling certificate. (Door Dash will provide this training)
• High school diploma or GED equivalent; college diploma preferred but not required.
• At least 18 years of age.
• Organized and proficient in Google Docs and Google Sheets.
• Flexibility in schedule. Depending upon the scheduling needs of the hiring site, available for a number of different shifts a week.

• Market Competitive pay
• Opportunity for pay increases twice a year based upon performance
• Paid time off (PTO) and sick leave
• Health benefits starting Day 1 (Medical, Dental & Vision)
• 401(k) match
• Gym membership reimbursement (up to $75/month)
• Monthly Dash Pass subscription (including access to Lyft discounts for full‑time employees)
• Employee Assistance Program
• Career advancement opportunities

Statement of Non-Discrimination:
In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on "protected categories," we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office.

Whether blatant or hidden, barriers to success have no place  value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply.