Carrier Manager I

Carrier Manager I

Uber Freight Carrier Managers work directly with specific accounts/customers by managing carrier performance, supporting operational excellence, cost savings, and procuring carrier capacity. Managing and building strong carrier relationships is critical to this process. This Carrier Manager position leads end-to-end route guide management, including Bid execution, post-bid analytics, carrier onboarding, and carrier performance management.

Carrier Performance & Relationship Management

• Evaluate carrier compliance, tender acceptance, on time service, and visibility at the weekly, monthly and quarterly level
• Evaluate bid compliance by analyzing actual results versus the response provided in the bid
• Evaluate cost outside of annual contracted rates
• Account/Operations support – provide assistance to Uber Freight Operations to assist with regular KPI review, carrier performance management, and proactive analytical support to help identify and implement continuous improvement opportunities
• Administration and coordination of onsite and virtual meetings for external carriers
• Carrier onboarding and EDI / Carrier Portal setup support

Internal Analytical Support

• Ability to analyze customers data and promote a cost acceptable solution that provides value for the customer
• Analysis of bid and spot freight data to determine if sourcing is required

Procurement Support

• End-to-End Strategy and Execution support of Uber Freight facilitated transportation procurement events (RFP) and mini-bids
• Recommend new carriers based on Uber Freight data analysis and knowledge of the Shipper's network and transportation market

Basic Qualifications

• High school diploma or GED equivalent
• Minimum 2 years transportation or related experience

Preferred Qualifications

• Bachelor's degree in Supply Chain, Business, Engineering, or related field
• 5 years or more analyzing and managing Truckload transportation, either at a shipper, carrier or 3PL. Knowledge of truckload industry, major carriers, cost drivers, and best practices.
• Expertise in market trends as it applies to transportation cost, and high level knowledge of online bidding tools
• High Level Knowledge of Tableau
• Knowledge of Federal Regulations (Including DOT, FMCSA, CSA, HOS, etc.)
• Advanced Knowledge of Google workspace