Maintenance Supervisor​/Residence Inn

Description

• Assist with maintaining hotel, performing minor and routine painting, plumbing, electrical wiring, and other related maintenance activitiesli>
• Replace air conditioner filters.
• Tend furnace, air conditioner, and boiler to provide heat, cool air, and hot water for guests.
• Maintain standards of quality guest service.
• Tend to pool area including chemical balancing, cleaning, etc.
• Increase level of guest satisfaction by delivery of an exceptional product through employee development.

Respond and resolve guest requests, complaints, or questions in a courteous and timely manner.

• Must have a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors.
• Ability to accurately report information.
• Ability to scrupulously follow all Step Stone and hotel policies and procedures.

Attend required meetings.

• Projects and assignments are completed thoroughly, professionally, and with care.
• Adjusts to high-pressure conditions and is open to change.
• Assumes responsibility for personal growth and development.

Conducts him/her (acts and dresses) professionally at all times; sets standards for all associates.

• Understands and communicates the Step Stone Mission and Core values.
• Expresses ideas and conveys information clearly, effectively, and professionally.
• Actively listens to others.
• Conveys company information, decision, or problems to appropriate parties on a timely basis.

Works to resolve disagreements and is respectful of peers and co-workers.

• Minimum lifting of 50 pounds.
• Pushing, bending, stooping, upward reaching, manual dexterity.
• Hearing, writing, typing.

Minimum pulling of 50 pounds.

Other duties may be assigned.

• Must have a comprehensive knowledge of all hotel departments and functions.
• Must have knowledge of applicable Federal, state, and local health, safety, and legal regulations.
• Must have good mathematical and computer skills.
• High school education and relevant training and experience preferred.
• CPR training and first aid training preferred.
• Additional language ability preferred.