Manager, Fraud

Positions Supervised :

Sr. Fraud Specialist and Fraud Specialist

FLSA Status :

Exempt

The Fraud Manageris responsible for overseeing the enterprise-wide fraud management program, ensuringtimelydeployment of rules and strategies to mitigate loss. This role involves analyzing industry trends,maintaining fraud metrics, and collaborating across business lines to promote risk management initiatives.

This is a hybrid role based out of St. Louis, Missouri.

• Develop and direct implementation of an enterprise-wide fraud management program.
• Create andmaintainbenchmarks, metrics, dashboards, and reporting related to fraud and fraud prevention.
• Supervise, coach, and lead the day-to-day activities ofthe fraud team.
• Collaborate with business lines and project management to integrate new channels and products into the fraud management program.
• Serve as subject matter expert for fraud rules, regulatoryexpectationsand best practices.
• Regularly assess industry fraud trends, emerging threats, and technology opportunitiesimpactingthe fraud management program.
• Assist with special investigations or projects as needed.
• Support external and internal audit examinations, regulatory exams, and risk assessments.
• Ensure compliance with applicable laws and regulations, including the Bank Secrecy Act, Patriot Act, and Office of Foreign Assets Control.
• Promote positive relationships with internal and external members, prioritizing exceptional service delivery.

An equivalent combination of education, training, and experience will be considered.

• High school diploma or equivalent
• Five (5) years of relevant experience
• Two(2) years of leadership or supervisory experience

• Bachelor's degree in related field
• Seven (7) years of relevant experience in a related field
• Five (5) years of leadership experience

A representation of the knowledge, skills, and abilities necessary to perform this job competently.

• Strong analytical skills to assess fraud trends and rule effectiveness.
• Ability to develop andmaintainreporting tools and dashboards.
• Excellent leadership and coaching skills.
• High levelof trust, credibility, and diplomacy for sensitive communications.
• Ability to collaborate across business lines and influence risk management initiatives.

• Hybrid (combination of remote & onsite) work environment; requires regular use of online tools, systems, and collaboration platforms
• General office setting when working onsite
• Occasional travel to branch locations, vendor sites, or other business-related locations
• Attendance at offsite meetings, events, or conferences as needed

The physical demands described below are representative of those that must be met by an employee to successfully perform this job’s essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Ability to work at a computer in a stationary position for up to 8 hours per day
• Ability to occasionally carry light materials (e.g., laptop, presentation materials)
• Ability to travel for business by car or air and stay in public accommodations as needed

Credit Union is an Equal Opportunity employer. The Credit Union complies with appropriate federal, state, and local laws and provides equal employment opportunities without regard to race, color, religion, gender, age, sexual orientation, gender identity or expression, national origin, military or veteran status, disability (including pregnancy), genetic information, or any other protected status to all qualified applicants and employees. Together Credit Union  is committed to a policy of non-discrimination and dedicated to providing a positive discrimination-free work environment.