General Manager

What Makes FLIK Click

What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions.

We keep our people renewed, excited and engaged by providing hands‑on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish.

The General Manager, reporting directly to the Regional Vice President, holds duties related to day‑to‑day operations of the Charles

F. Knight Conference Center in St. Louis. Responsible for directing the overall operations for all client‑managed services including food services, conference center & hotel services and audiovisual services. Ensure timely reporting of operating results and maintenance is achieved through the integrity of the management information system. Provide leadership while guaranteeing financial, guest and staff satisfaction goals are achieved using sound business practices.

• Lead all conference center & hotel operations, to include food services, conference center & hotel services, audiovisual services, etc.
• Prepare financial statements within corporate time frames and according to Policies and Procedures, Generally Accepted Accounting Principles and the Uniform System of Accounts.
• Analyze and interpret financial results in order to assist and advise client and corporate team.
• Ensure that all Accounts Receivables and Payables are managed efficiently and timely.
• Ensure compliance with Management Agreement.
• Accurately prepare all financial reports, budgets, forecasts and other information required and submit within the specified time limits, identifying variances and making recommendations for improvements as appropriate.
• Direct the control of costs and expenses in all areas.
• Utilize guest feedback to improve performance and customer experience.
• Monitor and manage performance management process.
• Conduct ongoing audits of existing processes.
• Ensures Platinum Service® culture is executed throughout operation.

• Bachelor’s degree required.
• Minimum of five years of managerial experience, in a conference center & hotel environment.
• Superior quantitative, oral and written communications and problem‑solving/strategizing skills.
• Excellent overall computer skills with advanced knowledge of Excel and PowerPoint.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely,  or copy/paste the link below for paid time off benefits information.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be…