Donor Relations Manager

Nine PBS:
Donor Relations Manager Who We Are

As an essential community institution, Nine PBS magnifies and deepens understanding of our community to help our region flourish. We convene meaningful conversations, share thought‑provoking content, and host events that engage and inspire our region. Our unique facilities and connections offer opportunities for memorable experiences for audiences of all ages.

We are a community‑licensed public media station. For 70 years, we have been a foundational pillar in the St. Louis community by providing trusted, community‑centered content and resources. Our core purpose is to magnify and deepen understanding of our community to help our region flourish.

Nine PBS is rooted in our four values:
Community, Trust, Equity, and Learning. These guide every aspect of our work – both in how we interact with one another as teammates and how we engage the community.

Nine PBS is an equal opportunity employer with a leadership team and culture that prioritizes a welcoming environment where everyone can thrive.

One of our strategic goals is to create and sustain a positive, high‑performing, and connected culture that prioritizes the well‑being and belonging of every member of our team. Get to know the amazing individuals you will be working alongside if you are selected for this position: https://(Use the "Apply for this Job" box below)..

The Donor Relations Manager plays a vital role in securing financial support for Nine PBS by aligning donor interests and passions with meaningful giving opportunities. This individual fosters relationships with donors, encourages contributions, and ensures donor retention and growth in support of Nine PBS.

Working closely with the Senior Director of Major Giving and the Individual Giving team, the Donor Relations Manager identifies, cultivates, solicits, and stewards major donors and prospects to fund station operations, capital projects, special initiatives, and programming. Additionally, this role is responsible for developing and executing strategic engagement plans that enhance donor experiences while advancing the mission and objectives of Nine PBS.

• Work collaboratively to ensure that annual revenue targets in major giving are met or exceeded.
• Qualify and manage assigned portfolio of major donors and major donor prospects.
• Serve as primary relationship manager for donors giving $2,500 or more per year and high‑quality prospects to reach or exceed annual funding goals.
• Work independently and collaboratively with donors and prospects through all stages of the development process (identify, research, qualify, cultivate, solicit, steward).
• Create and manage individual goals for each person on the caseload.
• Create a plan for each donor that is driven by that donor’s passions, interests, and communication preferences to execute the plan.
• Conduct touchpoints with donors through calls, emails, invitations to events, and visits.
• Secure appropriate project information, including budgets, and create offers, proposals and requests.
• Write, draft, and collaborate on proposals and stewardship reports.
• Create weekly and monthly reports on caseload progress.
• Record activities, research, and donor information in CRM.

• Draft major donor communication emails and letters, including invitations, quarterly letters, program updates and related touchpoints, for use by the major and planned giving team.
• Evaluate, identify, and assign prospects to build the prospect pipeline for stewardship.
• Keep up to date on Nine PBS projects, develop communications, and identify meaningful touchpoints.
• Pull lists to segment and scrub for mailings and mass communications.
• Update portfolios by updating and purging prospects.
• Be of service and resource to colleagues.
• Attend professional development activities, learn about opportunities for growth for our program, and continuously improve donor engagement, how we can improve our work, best serve donors, and increase major giving.

Bachelor’s degree required, 3–5 years or more of experience in development and major giving preferred. Proficient…