Clinical Field Staff Supervisor

PRIMARY DUTIES AND RESPONSIBILITIES:

• 1. Provide supervision and direction for field staff and act as a liaison between field and office staff.
• 2. Monitor clinicians via HCHB reports
• 3. Update Clinical Record on an ongoing basis as relates to communications, orders, re-hospitalizations, conflicts, etc.
• 4. Evaluate and address customer concerns, including documentation and resolution.
• 5. Communicate with sales personnel regarding customer issues that arise and may affect referral source relationships.
• 6. Responsible for communication with clinicians and physicians when adult protective services referral required.
• 7. Evaluate client episode to determine appropriateness of discharges versus recertification and initiation of orders as appropriate.
• 8. Review and manage visit time exception requests.
• 9. Review staff schedules to assure productivity, communicating with PSC of staff availability as well as proving Clinical Manger with projected productivity for staff once/week. Obtains physician orders for field staff from physicians, laboratory results and resumption of care orders as needed.
• 10. Responsible for direct management of the POD’s Clinical Field Staff, assigning tasks and objectives and establishing clear measurables for monitoring results versus objectives.
• 11. Responsible for the development and engagement of POD’s Clinical Field Staff by fostering a motivating work environment that recognizes and reward strong performance.
• 12. Review and Approve Orders, Evaluation Documentation and frequency of visits.
• 13. Reviews potential LUPA cases with ACD
• 14. Participates in staff meeting and in-services.
• 15. Distributes monthly staff meeting information to staff not attending.
• 16. Case conference with assigned field staff as required.
• 17. Perform annual performance evaluations on field staff.
• 18. Works with clinicians in developing the patient frequency of visits that are clinically appropriate.
• 19. Assists agency personnel in care coordination of patient/client services. Serves as a liaison between the organization, referral sources and patient/clients.
• 20. Assist in education of staff regarding hospitalizations
• 21. Proficient in HCHB and Outlook
• 22. Maintains Medicare guidelines regarding consents, ABN, non-provider coverage forms.
• 23. Participates in ongoing education.
• 24. All other duties as assigned by management.

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made o enable individuals with disabilities to perform the essential functions.
• Must be able to use good and sound clinical judgment.
• Must be able to document accurately and appropriately.
• Must work well in a team environment.
• Detail orientated.
• Maintain confidential information.
• Must hold, in good standing, a license as a Registered Nurse, PT, OT, or SLP issued by the State of Pennsylvania,
• Must be empathetic, non-judgmental, tactful, responsible, professional and organized.
• Must understand the team approach and be a supportive team member
• Regular and punctual attendance are required to ensure team work is distributed evenly and that all staff and patient needs are met on a consistent and timely basis.
• Proficient in Microsoft Office Suite.

• A minimum of two (2) years of experience working as a Registered Nurse, PT, OT, or SLP home care or applicable setting.
• Minimum of one (1) year of management experience preferred.
• Must possess an Associate Degree from an accredited School of Nursing or applicable degree or therapy.
• Must have and maintain a valid Driver’s license, maintain automobile insurance coverage and have access to a reliable automobile.
• Must have and maintain in good standing a professional license, certificate or registration.