Clubhouse Server; Part-Time

Description

The Club House Server will be responsible for providing excellent Food and Beverage service to members and guests. Works seamlessly with the Culinary Team to maintain and develop food knowledge, as well as the Beverage Manager to expand all beverage service opportunities. Adheres to the Club standards and culture while working in a fast‑paced environment.

The Club House Server will be responsible for providing excellent Food and Beverage service to members and guests. Works seamlessly with the Culinary Team to maintain and develop food knowledge, as well as the Beverage Manager to expand all beverage service opportunities. Adheres to the Club standards and culture while working in a fast‑paced environment.

• Under the direction of the Food & Beverage Manager/Supervisor, set up, execute, and reset all a la carte spaces ensuring the cleanliness and organization of FOH and BOH.
• Ability to execute all service types (i.e., Russian, French, American, buffet, etc.) in pursuit of “wow” moments and helps ensure member and guest satisfaction.
• Ensures that all state and local laws, club policies, and procedures for the service of alcoholic beverages are consistently followed.
• Helps maintain a dining ambiance with an enthusiastic attitude.

• Deliver an exceptional dining experience through menu knowledge and the ability to answer all member/guest questions related to food and beverage.
• Demonstrate genuine hospitality while serving members/guests in the dining room as well as all areas of the club.
• Provide immediate and continuous service to all members/guests.
• Gather accurate member club numbers, or credit card payments from guests for billing purposes.
• Place accurate orders to the kitchen using Jonas POS.
• Ability to navigate Jonas POS for all other opening, closing, and accuracy of chits.
• Stock, organize, and maintain restaurant equipment in dining and storage areas.
• Set up and break down dining spaces, patio, and back of house area and keep all areas clean, organized, and presentable to members.
• Become familiar with members and their dietary needs/ requests.
• Thorough menu and food knowledge to ensure all allergies or food sensitivities are acknowledged and adhered to.
• Complete daily opening and closing side work and check out with the closing server prior to leaving.
• If assigned to the closing server, ensure all side work tasks have been completed by all other staff before leaving and checking out with the closing manager on duty.
• Immediately alert the manager(s) on duty of any complaints or service issues during service so they may be resolved.
• Attending mandatory training classes when provided.
• Stay present on the floor continuously throughout the shift and be available to assist other servers in all capacities as needed during service.
• Engage in food/wine discussions during pre-shifts and have strong menu knowledge. Be able to answer all menu questions that might be asked by a member.
• Knowledge of all events happening throughout the club daily and be able to assist a member to a designated area if needed.
• Adhere to uniform standards set by the Club.
• Other appropriate tasks as assigned by the Director/Assistant Director of Food and Beverage or other members of the Food and Beverage leadership team.

• Must have the ability to balance multiple projects and have strong project and time management skills. Must possess high attention to detail.
• Must display an aptitude for working in a fast-paced environment with a demonstrated ability to work autonomously, take direction, and exercise good judgment. Must have the ability to reason and apply common-sense understanding to situations encountered.
• Must have authority to reason and apply common sense understanding to situations encountered.
• Must have a high level of professionalism and interpersonal skills in order to communicate and work well with employees at all levels within the organization and maintain all information in the strictest of confidence. Must use tact and diplomacy when dealing with others.
• Ability to read, write, and communicate fluent English; compose documents in the appropriate business…