Server, Server​/Wait Staff

Established in 2017, Prime Hospitality Group started with five Ruth’s Chris Steak House restaurants and swiftly grew to become the largest franchise group of the global brand with twelve current locations. In recent years, we have expanded to additional food and beverage concepts as well as into hotel hospitality space, creating a thriving collection of exciting service-oriented brands.

As a committed employer, we seek dedicated Team Members and empower them to achieve their goals. With passion and values to guide our Team, we work tirelessly to provide unparalleled hospitality and outstanding experiences.

Beloved for over 50 years and acclaimed for the Sizzle, Ruth’s Chris Steak House is an institution, and the brand that started it all for Prime Hospitality Group. Our mission is to deliver the best steakhouse experience – period. Whether guests join us for a romantic dinner for two or a business dinner for 12, we do it the best that it can be done.

• Report to work on time in accordance with the work schedule and in proper uniform, with required server tools,
• Maintains professional demeanor, a clean and presentable uniform, and practices positive personal hygiene and cleanliness habits during all shifts,
• Attends to guests needs when delivering food and checks back with guests to ensure their satisfaction. Observes guests throughout meal to anticipate needs, immediately recognizes, and responds to any guest needs or requests,
• Maintains table and workstation and perform all duties in adherence with all restaurant specifications and quality standards.

• Greets guests immediately, makes suggestions and answers questions regarding food, beverages, and services,
• Practices salesmanship to enhance the dining experience without allowing guests to over order. Uses guests’ names regularly throughout the dining experience,
• Takes and records all guests’ food and beverage orders according to the restaurant’s Sequence of Service and Pivot Point system guidance, repeating orders to guests for clarification and to ensure accuracy,
• Correctly presents guest check upon removal of last plate, upon request, or in a timely manner for all food and beverages sold,
• Acts as cashier by accepting payment and providing accurate change or credit card sign off slip within 1-3 minutes of guest payment.

• Maintains a positive working relationship with all team members to foster and promote a cooperative and harmonious working atmosphere.
• Maintains current knowledge of all food and beverage offerings, ready to answer any questions about food and drinks, including ingredients of entrées, preparations and accompanying items.

• Processes all items of guest order using point-of-sale system according to restaurant Sequence of Service, Pivot Point and Food Timing systems to ensure all items are prepared and served on a timely basis,
• Ensures all food and beverages delivered and served are served promptly, garnished correctly, and meet all quality and presentation standards of the restaurant, personally serving all guest entrees,
• Practices teamwork by assisting fellow employees, as needed, by serving food, practicing table maintenance, and bussing to enhance our guests’ dining experience.

• Communicate with General Manager any and all situations, problems, issues, or unusual matters of significance where a guest may express concern or dissatisfaction with any aspect of the dining experience and takes prompt corrective action.
• Obtains station assignments from host/hostess or General Manager at the start of the work shift and accurately completes all opening and side work duties in a timely manner,
• Closes station only upon direction from General Manager; correctly completes all closing, side work and checkout duties in a timely manner.

• Must be able to use fingers to operate POS system, make change and use credit card transactions accurately.
• Must be able to carry trays, and lift and handle supplies, smallwares and equipment weighing up to 35 pounds.
• Must be able to walk or stand exert…