Cashier, Retail

Overview

Join to apply for the Cashier role at Williams-Sonoma, Inc..

• Consistently keep the store energy lively & upbeat for customers & your teammates
• Engage multiple clients at the cash wrap & create a positive, lasting impression by offering personalized service
• Accurately & efficiently perform register/POS transactions, sales, returns, exchanges, etc.
• Ensure accurate ringing & pricing of merchandise, use appropriate price overrides when necessary to charge the correct, current price of SKUs
• Manage all aspects of a customer’s expectations, clearly communicating product information, care, maintenance, time frames & delivery
• Affirm the client’s purchase & offer additional merchandise suggestions to complement & complete initial selections
• Ensure client is aware of all promotions that may impact sales
• Share information & testimonials about product, in-store events & workshops that will enhance the customer experience
• Maintain visual standards & supplies of the cash wrap area
• Maximize all of the resources available to get the customer what they want & resolve any issues
• Perform other duties as assigned by management – comply with all Company policies and procedures
• Foster an environment where all associates are treated fairly & with dignity & respect

• Love to close a sale & can articulate a proven ability to exceed goals
• Thrive in an entrepreneurial environment & are constantly looking for ways to think outside-the-box
• Passionate about creating lasting relationships with customers by capturing contacts, re-connecting & promoting all of the inspiration, events & services Williams-Sonoma has to offer
• Know what questions to ask your customers in order to understand their personal style & needs
• Succeed in a team environment, while able to work independently & manage your own tasks
• High school diploma or equivalent preferred
• 1-2 years of experience in a customer service role
• Proven ability to prioritize and handle multiple tasks simultaneously
• Ability to be mobile on the sales floor for extended periods of time
• Ability to operate POS system
• Ability to lift and mobilize medium to large items, up to 75 lbs., with proper safety techniques
• Full-time associates: open availability to meet business needs;
  Part-Time Flex associates: minimum 15 hours/week, including two weekend shifts and two weekday shifts; ability to participate in annual inventory and holiday season; weekend availability on two separate days

• Ability to be mobile on the sales floor for extended periods
• Ability to operate POS system
• Ability to lift and mobilize up to 75 pounds with appropriate equipment and safety techniques

We focus on diversity, equity, and inclusion to spur innovation, create healthy teams, and deliver superior customer experiences. We value authentic contributions and ensure that individual differences are respected and appreciated.

• A generous discount on all Williams-Sonoma, Inc. brands
• A 401(k) plan and other investment opportunities
• A wellness program that supports your physical, financial and emotional health
• Paid vacations and holidays (full-time)
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)

Notes: This role is not eligible for immigration sponsorship. San Francisco locations have specific EEO considerations as required by law.