Retail CX Lead — Customer Experience & Escalations
Job in
St. Louis, Saint Louis, St. Louis city, Missouri, 63105, USA
Listed on 2026-02-13
Listing for:
GOEBEL FIXTURE COMPANY
Full Time
position Listed on 2026-02-13
Job specializations:
-
Retail
Customer Service Rep, Retail Associate/ Customer Service -
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM, Retail Associate/ Customer Service
Job Description & How to Apply Below
A retail organization is seeking a Retail Customer Experience Manager in St. Louis, Missouri. This role involves designing a centralized customer support function, managing complaints across various channels, and ensuring all customer interactions comply with state regulations. The ideal candidate should have a strong background in customer service, excellent communication skills, and experience navigating compliance aspects within the retail sector.
This position offers an opportunity to significantly impact customer satisfaction and operational efficiency.
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