Assistant Thrift Store Manager

Overview

As the Assistant Thrift Store Manager for Feed My People, you will play a pivotal role in supporting the day‑to‑day operations of our Thrift Store. You will contribute to the success of the store by assisting with various tasks, managing staff, and ensuring a positive shopping experience for customers. This position requires a proactive and detail‑oriented individual who is committed to the mission of Feed My People

• Assist in managing the overall operation of the thrift store, including opening and closing procedures, cash handling, and customer service.
• Ensure a clean, organized, and attractive shopping environment for customers.
• Implement and enforce store policies and procedures.

• Provide exceptional customer service by assisting shoppers, answering inquiries, and resolving concerns in a friendly and professional manner.
• Foster a positive and welcoming atmosphere for customers, donors, and clients.

• Recruit, train, and supervise store staff and volunteers.
• Delegate tasks and responsibilities to ensure efficient daily operations.
• Provide feedback on staff performance.

• Support the pricing, display, and merchandising of donated items.
• Manage inventory levels and restock shelves as needed.

• Coordinate with supervisor to increase sales and customer engagement.
• Assist in developing and implementing marketing strategies to attract new customers and donors.
• Contribute ideas for store promotions and events.

• Assist in managing the thrift store budget and achieving sales targets.
• Contribute to financial reporting and monitoring of key performance indicators.
• Implement cost‑effective measures to maximize revenue.

• Represent Feed My People at community events and engage with local businesses to build partnerships.
• Communicate our mission and impact to customers and donors.

• Enforce safety protocols and ensure compliance with relevant regulations.
• Implement security measures to protect staff, customers, and store assets.

• High school diploma or equivalent; additional education or relevant certifications are a plus
• Previous experience in retail or thrift store management, with a focus on customer service.
• Ability to push, pull, and lift up to 20 lbs.
• Strong organizational leadership skills.
• Excellent interpersonal and communication abilities.
• Familiarity with inventory management and pricing strategies.
• Ability to work flexible hours, including weekends and evenings.
• Passion for and commitment to the mission of Feed My People.

This position is full‑time (40 hours), salaried. Must be available to adjust schedule to work special events and projects as necessary.

• Life Insurance
• Short & Long Term Disability
• Health Insurance
• 401k
• Paid Time Off

To apply , send an email to the Executive Director, Stephanie

B by March 15, 2026

Tags: sales, thrift store