Retail Shortage Control - Part Time
Listed on 2026-06-26
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Retail
Retail Associate/ Customer Service, Loss Prevention
Join our team as a Shortage Control Associate and contribute to a secure shopping environment while delivering exceptional customer service. By exhibiting command presence, knowledge of theft trends, and a positive impression of control, you will help mitigate theft and create a safe and enjoyable shopping experience at store entrances, exits, and high-risk areas.
As a Shortage Control Associate (SCA), you will engage with customers and associates in a manner consistent with our company core values, providing a confident, friendly, and energetic greeting with eye contact and a smile with every interaction.
Key responsibilities include:
Command Presence- Maintain a professional appearance at all times, wearing the designated dress standards, radio, and earpiece.
- Stand positioned at the front of the store, remaining vigilant and aware of your surroundings.
- Greet every customer entering or exiting the store with a warm smile and a loud, friendly greeting, promoting a sense of control and security.
- Create a secure environment and reduce opportunities for theft.
- Possess thorough knowledge of top shortage areas and support programs aimed at theft reduction.
- Effectively communicate information about theft prevention during store rallies, collaborating with the Manager on Duty.
- Conduct bag and package checks on store and corporate associates, ensuring adherence to safety and security standards.
- Understand the role you play in keeping your store and assets safe and secure.
- Provide support in training associates on shortage reduction programs and processes.
- Role‑model safety as a top priority and address any unsafe practices promptly.
- 1+ year of experience in customer service, hospitality, retail, Asset Protection, Loss Prevention, or Operations is preferred.
- Ability to stand and walk for extended periods and visually monitor the store environment.
- Ability to maintain confidentiality.
- Ability to review, analyze, and comprehend business trends.
- Ability to exhibit a positive demeanor, strong posture, and energetic greeting.
- Ability to work in a fast‑paced, high‑pressure environment with detailed focus and disciplined decision making.
- Excellent communication with customers and co‑workers.
- Excellent leadership skills that support fostering productive business relationships.
- Excited to deliver great values to customers every day.
- Take pride and ownership in helping drive positive results for a team.
- Committed to treating colleagues and customers with respect.
- Believe in the power of diversity and inclusion.
- Willing to participate in initiatives that positively impact the world around you.
You will enjoy a competitive wage, flexible hours, and an associate discount. Part‑time associates, based on hours worked, may be eligible for Burlington's benefits package, which includes medical coverage and a 401(k) plan. Part‑time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law.
We provide a variety of training and development opportunities so our associates can grow with us.
Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.
CompensationBase Pay: $15 per hour.
Location & Contact- Position Type:
Regular Part‑Time - Location:
00823 – Kirkwood, 1225 S. Kirkwood Road, 63122 - Posting Number: P-9
- Career Site Category:
Store Associate - Position Category:
Retail Store
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