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H&M Sales Advisor- Saint Louis Galleria

Job in St. Louis, Saint Louis, St. Louis city, Missouri, 63105, USA
Listing for: H & M Hennes & Mauritz Gruppe
Full Time position
Listed on 2026-08-06
Job specializations:
  • Retail
    Retail Sales, Retail Associate/ Customer Service, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 15.5 USD Hourly USD 15.50 HOUR
Job Description & How to Apply Below
Location: St. Louis

As a Sales Advisor, you will be responsible for providing excellent customer service, welcoming and guiding customers, and actively selling our fashion products while supporting the overall customer experience.

A Day in the Life
  • Provide excellent customer service: welcoming & guiding customers through the store & OMNI experience where available, supporting them with direct customer service
  • Engage in conversations with customers to deliver outstanding service
  • Guide customers across fashion trends, stories & products in all store areas
  • Active promotion & sale of products to customers
  • Promote the Customer Loyalty App (Hello Member) & in‑store sustainability initiatives
  • Represent the H&M brand positively during all customer interactions
  • Support commercial or operational actions to reach sales targets with store management team
General Information
  • Fashion & Trend Awareness: stay current on fashion trends, brands, and competitors & share relevant information with customers
  • Team & Development: share service, fashion & store operational knowledge with colleagues, follow all procedures & legal requirements, give and receive feedback, participate in onboarding, training & development courses
  • Retail Operations / Visual & Commercial Execution: complete garment cycle, operate fitting room & checkout areas, maintain a clean sales floor & back of house, support garment presentation, ensure good stock levels, use in‑store tech services, support store opening & closing, and follow all H&S guidelines
Who You Are
  • Passionate about fashion and the in‑store experience
  • Motivated by delivering great customer experiences
  • Communicative, creative, curious, flexible, decisive, and action‑oriented
  • Enjoys a collaborative and dynamic work environment
  • Has sales experience in a dynamic, collaborative retail or service setting
  • Experienced in customer service within fashion, retail, or related industries
Benefits
  • Access to a global talent community, training & career development opportunities
  • Comprehensive benefits including health insurance, wellness & family support programs, retirement plan, paid leave, and paid time off
  • Employee discount across H&M Group brands
  • Participation in the H&M Incentive Program (HIP)

Job Status:
Hourly, Non‑Exempt

EEOC Code: SLS

Compensation: $15.50 per hour

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