Market Grille Assistant Department Manager

Additional Considerations (if any):

- At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Title:

Market Grille Assistant Department Manager

Department:
Market Grille

FLSA:
Hourly

Revision Date: 07/2026

About Hy-Vee At Hy-Vee, we believe the shortest distance between two people is a smile. We're seeking people with a passion for customer service, a willingness to learn, and a commitment to being part of a team that strives to make our customers' lives easier, healthier and happier.

The Market Grille Assistant Department Manager plays a key role in keeping one of the store's most exciting departments running at its best. In this role, you'll partner closely with the Department Manager to deliver fresh, innovative, high-quality food to customers while leading the team and managing daily operations. If you're a hands-on leader who thrives in a fast-paced environment, takes pride in food quality and customer experience, and is ready to grow your management career, we'd love to have you on our team.

• Provide prompt, friendly customer service, greeting customers with a smile, learning their names, and going the extra mile to make every interaction a great one
• Check daily orders, set up production timelines, and review the production list with department employees, assigning tasks for completion
• Scan the Market Grille area for items and areas that need attention, including coffee, the salad case, cleanliness, kitchen repairs, and safety issues, and assign tasks to staff accordingly
• Ensure food display cases are rotated and replenished and that the proper amount of staff are on hand to meet customer needs
• Monitor schedules, track hours for 14 and 15 year olds, and manage department overtime
• Control inventory through constant product monitoring, rotate all perishable product with every delivery, and keep the supply area clean and orderly
• Handle catering contracts and assist in putting together catering items, calculating portions as needed
• Follow all food safety guidelines and ensure department employees remain in compliance
• Handle and resolve customer issues with care and professionalism
• Suggest ad items and in-store specials, review and order department signage, and prepare intercom messages
• Assist with monthly inventory including posting invoices, counts, and intra and inter-store calculations
• Order all products and supplies for the department and train employees in department duties
• Assume management duties in the absence of the Department Manager
• Work closely with Restaurant and Service staff and assist in other areas of the store as needed
• Maintain strict adherence to personal hygiene, dress standards, and all Hy-Vee policies and store guidelines
• Report to work when scheduled and on time

• Lead and coordinate a team, maintaining high standards and a positive work environment
• Solve practical problems and interpret instructions across a variety of situations with limited standardization
• File, post, and organize materials; copy data accurately; and interview to gather basic information
• Use math skills including fractions, decimals, and percentages for scheduling, inventory, and pricing
• Guide and direct team members clearly and provide basic direction with confidence
• Communicate effectively with customers, coworkers, and store leadership

• Accountable and
  
  Reports to:
  
  Store Director;
  Store Manager;
  Assistant Managers of Perishables, Store Operations, and Health Wellness Home;
  Food Service Director;
  Market Grille Department Manager
• Direct Reports:
  Department Employees

High school diploma or equivalent experience required; sanitation and food safety coursework encouraged One year of similar or related experience required

Frequently stand and walk throughout a shift in sales, food service, or delivery areas Where applicable to the role: ability to safely use sharp knives and blades for food…