Retail Sales and Services Assistant

Job Details:

Job Location:

Girl Scouts of Eastern Missouri - SAINT LOUIS, MO, Position Type:
Full-Time, Salary Range: $18.68

Hourly, Job Shift: Any, Position Summary

The Retail Sales and Services Assistant supports the operations and marketing of the organization’s retail sales and services, including the Girl Scout Shop, Build-A-Bear Workshop, and special sales events. Using sound merchandising, marketing, and customer service techniques, the Retail Sales and Services Assistant is responsible for processing customer transactions, tracking inventory, and ensuring a positive shop experience for all customers.

Girl Scouts of Eastern Missouri offers a robust benefit package to full-time employees including health, dental, vision, life insurance, disability, health reimbursement account, flexible spending account, voluntary plans (critical illness, accident, hospital indemnity, cancer, pet insurance, , and legal protection), a 403(b) retirement plan with company match, paid holidays including a winter break, paid time off, extended illness bank, parental leave, employee assistance program, a hybrid work environment, and more!

Put your passion into action with Girl Scouts of Eastern Missouri!

The position is full time with a competitive hiring rate at $18.68 - $20.55 per hour!

• Support the Council’s revenue goals by assisting in the operations and inventory control of retail sales and providing optimal customer service.
• Record sales statistics, prepare and deliver deposits to the Finance team and report any discrepancies to the Retail Sales and Services Director.
• Update the e-commerce site by adding and deleting merchandise as appropriate, and providing up-to‑date, high quality product information and images.
• Provide a high level of customer service to all clients.
• Lead and/or assist with Build‑A‑Bear Workshop parties and event experiences.
• Prepare orders for shipping and receive goods as they arrive, ensuring that all relevant procedures are followed.
• Create merchandise presentations, including signage, pricing, and labeling.
• Implement seasonal displays.
• Maintain inventory, including monitoring returns, repairs, and replacements, and implement loss prevention measures.
• Communicate new item and supply needs to the Director of Retail Sales and Service.
• Serve as a collaborative team member, working to advance the mission of Girl Scouts.
• Perform other duties as required and/or assigned.

• High school diploma or equivalent.
• Valid state driver’s license, proof of insurance, and a driving record that is acceptable to our insurance carrier.

• Knowledge of the products relevant to Girl Scout clientele.
• Knowledge of pricing structures and markdown cadences.
• Strong retail math aptitude and practical experience.
• Proficient in Microsoft Office programs and other general office equipment.
• Excellent communication skills, both verbally and in writing.
• Organized thinker with exceptional attention to detail.
• Ability to provide a high level of customer service to internal and external customers, and to represent the organization in a professional manner.
• Ability to effectively organize and prioritize work as well as concentrate on multiple tasks simultaneously.
• Ability to work well in a fast‑paced, dynamic organization.
• Ability to work a flexible retail schedule, including evenings, weekends, and some holidays as required.

While performing the duties of this job, the employee must be able to:
Remain stationary 25% of the time while operating a desktop or laptop computer at a desk. Remain stationary up to 50% of the time while operating a desktop computer at point of sale. Move about the store and stock room 25% of the time with merchandise.…