Account Manager – Inside Sales

Account Manager | EFC International

EFC International is seeking an experienced Account Manager to manage key client relationships, drive revenue growth, and deliver exceptional customer experiences. This role is ideal for a results-driven professional with a passion for strategic account management and building long-term client partnerships.

• Serve as the primary point of contact for assigned client accounts
• Build and maintain strong, long-term client relationships
• Develop account strategies to drive revenue, retention, and account growth
• Identify upselling and cross-selling opportunities
• Negotiate contracts, renewals, and pricing
• Collaborate with internal teams including sales, operations, marketing, and customer support
• Track account performance and provide actionable insights
• Manage account activity using CRM systems (Salesforce, Hub Spot, or similar)

• 2+ years of experience in account management, inside sales, or a B2B client-facing role
• Experience using CRM systems (Salesforce, Hub Spot, or similar)
• Strong communication, negotiation, and relationship-building skills
• Highly organized, detail-oriented, and results-driven
• Ability to manage multiple accounts in a fast-paced environment
• Bachelor’s degree in Business, Marketing, or a related field preferred
• Experience with Epicor Prophet 21 (P21) is a strong plus

At EFC International, you’ll be part of a collaborative team where your work directly impacts our success. We offer a positive and supportive work environment, opportunities for professional growth, and the chance to be part of a company recognized for excellence in customer service and operations.