Landscape Account Manager

Saint Louis, United States | Posted on 07/24/2026

The Landscape Account Manager will meet with customers, evaluate landscaping needs,prepare estimates and proposals, coordinate approved projects, and maintainongoing customer relationships. The position is well suited for an entry-levelcandidate with strong communication, organization, and relationship-building skills who is interested in developing a long-term career in landscape salesand project management. Training will be provided.

Responsibilities:

· Work closely with the current salespersonduring a structured period to learn existing residential and commercial accounts, customer expectations, pricing practices, and company procedures.

· Build and maintain professional, long-termrelationships with customers.

· Meet with current and prospective customers to evaluate property needs, discuss available services, and recommend solutions aligned with their goals and budgets.

· Conduct site visits, take measurements,document conditions, and gather the information needed to prepare accurateestimates and proposals.

· Prepare and present proposals, service agreements, project scopes, and pricing to customers.

· Follow up on leads and outstanding proposals and maintain consistent communication throughout the sales process.

· Coordinate approved work with operations,field crews, vendors, and office personnel to support proper scheduling and execution.

· Communicate project scope, customer expectations, material needs, scheduling requirements, and approved changes tothe appropriate internal teams.

· Monitor active projects and visit job sites asneeded to confirm progress, quality, and alignment with the approved scope.

· Keep customers informed of project status,scheduling changes, delays, and other relevant developments.

· Identify scope changes, additional work, orservice opportunities and obtain customer approval before work proceeds.

· Resolve customer questions or concerns in partnership with operations and company leadership.

· Maintain accurate records of customeractivity, proposals, projects, follow-up commitments, and account details.

· Confirm project completion and customer satisfaction and support any necessary follow-up.

· Identify opportunities to expand services within existing accounts.

· Develop new residential and commercialbusiness through referrals, networking, incoming leads, and relationship-building activities.

· Build working knowledge of the company’slandscaping, maintenance, irrigation, lawn care, hardscaping, seasonal, andenhancement services.

· Represent Horstmann Brothers Landscapingprofessionally during customer meetings, site visits, networking events, and community activities.

Requirements
:

· High school diploma or equivalent required.

· Associates or Bachelor's degree in horticulture,business admin, marketing, or other related fields a plus.

· Current commercial pesticide applicator’slicense or willingness to obtain the license is a bonus.

· Previous experience in customer service, sales,account management, landscaping, construction, property services, or project coordination is helpful but not required.

· Possess strong communication, organization, and customer-service skills.

· Ability and willingness to learn landscapingservices, estimating, sales, account management, and project coordination.

· Strong verbal and written communication skills.

· Ability to build and maintain professional customer relationships.

· Strong organizational skills with the ability tomanage multiple accounts, proposals, projects, and follow-up commitments.

· Attention to detail when preparing estimates,documenting project requirements, and communicating scope.

· Ability to work independently while coordinatingeffectively with field crews, office personnel, vendors, and company leadership.

· Sound judgment, initiative, and problem-solving skills.

· Basic proficiency with email, Microsoft Office,and electronic recordkeeping systems.

· Ability to learn company estimating, scheduling,and customer-management software.

· Valid driver’s license (Class E preferred) withan acceptable driving record.

· Ability to travel locally to residential and commercial properties throughout the St. Louis area.