Account Manager

Account Manager Position

Full-Time | BASE + BONUS + BENEFITS | STL, MO | LUXURY CLIENTS

Application Window:
August 31 – September 14, 2026

Supervisor:
Account Management Director

Direct Reports:
None

FLSA Status:
Exempt

Preferred

Hours:

Full time/40 hours per week; M-F office hours

The Account Manager cultivates new and existing client relationships to help the company achieve its revenue goals while delivering the highest-quality products and services to customers. The primary function of this role is to represent the Cheree Berree Paper & Design brand in the most positive way to meet company and individual sales goals. This position upholds CBP’s mission, vision, goals, and objectives.

Account Growth (35%) - Build new and cultivate existing client relationships to help generate new project leads. This work may include but is not limited to:

• Contributing to overall company revenue growth by meeting sales targets while maintaining profitability targets as set out in the Sales Manual;
• Building and promoting strong and long-lasting customer relationships by following client development guidelines in the Sales Manual;
• Responding to all inbound leads according to the company’s provided response times;
• Identifying new sales opportunities by expanding client base, product lines or pursuing upsell opportunities;
• Preparing call reports, weekly work plans, proposals written, prospects gained, networking events attended, and progress towards overall sales goals;
• Documenting all sales activity in the CRM system and meeting with the VP of Sales weekly to review your Sales Report.

Client Management (30%) - Manages every aspect of scoping and proposals for new projects. This work may include but is not limited to:

• Gathering and preparing sample packages, proposals, and other collateral materials;
• Preparing and sending design agreements to clients according to the company’s standard response times;
• Distilling client needs into clear Creative Briefs for the Design and Project Management teams;
• Preparing project proposals based on our pricing, design, and production processes, and by using templates in Panda Doc and Workamajig;
• Ensuring alignment between scope and estimate of each project;
• Finalizing project proposals with clients for approval;
• Setting up accurate financial records in Workamajig and CRM in conjunction with Project Management and Accounting departments;
• Updating systems with accurate information such as client contact details.

Integrated Partner (30%) - Collaborate with Design and Project Management Departments to move projects from the Sales process to execution phase. This work may include but is not limited to:

• Scheduling and leading kick-offs with Project Management and Design departments to ensure proper project handoff;
• Leading and documenting new client calls in collaboration with designers;
• Delivering all documents to the Project Manager during kick-off required for proper handoff;
• Meeting with Project Managers routinely to discuss health and status of current projects and to identify next client touchpoint;
• Moving projects through company close-out/reflection process and suggesting improvements accordingly.

Brand Ambassador (5%) - Serves as a steward of company culture in alignment with the company’s mission and values. This work may include, but is not limited to:

• Collaborating with management, ownership, and HR to create a positive and inclusive culture for the team;
• Maintaining professional internal and external relationships that meet company values.

• 2-5 years of experience in sales, account, or project management; experience with luxury accounts or high-net-worth individuals is a plus;
• Bachelor’s Degree in Business, Marketing,…