Director Of Sales

Job Details

Job Location:

Hilton Garden Inn North Park - St Louis, MO 63134

Position Type:
Full Time

Salary Range: $55,000.00 Salary/year

To develop and implement a successful marketing and solicitation strategy to secure new business from all market segments and to maintain existing clientele, ensuring maximum profitability for the property and quality service for our guests.

• Direct the solicitation efforts of the sales staff through effective oral and written communication while overseeing rate, date and space commitments for group room sales within the property.
• Compiles and/or directs the preparation of reports pertaining to the operation of the Sales, Front Office and Housekeeping Departments.
• Supervise the development and implementation of departmental business plans, annual budgets, and monthly forecasts.
• Monitor period to date status of sales goals, implement contingency plans and revise reports as necessary.
• Develop and conduct persuasive verbal and written sales presentations to prospective clients.
• Conduct property site inspections with potential large groups.
• Internally promote LM Services marketing programs.
• Meet with and entertain clients, requiring some travel.
• Coordinate ongoing research of the travel industry to detect market trends and related information for development of new marketing strategies.
• Make reasonable recommendations to improve potential from various markets.
• Work closely with the Reservations Manager to determine the proper selling and control strategy of room sales for the property.
• Organize and/or attend scheduled Sales Department and related meetings.
• Train and develop Sales staff, conduct meaningful performance reviews for the Management Team in the Sales office.
• Ensure training programs are conducted regularly and LM Services’ standards of performance are met.
• Give guidance and counsel staff toward improvement.
• Develop rates, group ceilings and deployment strategies through review of competitive data, demand analysis and mix management.
• Direct all advertising, public relations and promotional activities.

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions.

• Travel to industry-related trade shows in various destinations around the world.
• Reach up to approximately eight feet with or without the assistance of a step ladder in order to setup and dismantle booth displays and carry a minimum of 25 pounds for transporting material is required.
• Participate in key business organizations as recommended by management and Corporate/Regional Director of Sales.
• Input and retrieve information utilizing a moderately complex computer system to perform file maintenance, prepare correspondence, forecasts and marketing plans.
• Promptly answer the telephone using a pleasant, courteous and clear tone of voice using the English language.
• Operate a facsimile machine and photo copier as required.
• Visually inspect all areas of the property on a daily basis to insure proper cleanliness, safety and efficiency of the entire operation.
• Handles guest relations issues, insure follow up on guest letters and phone calls.
• Other duties as assigned by the General Manager and/or the Corporate/Regional Director of Sales.

• Knowledge of the travel industry, current market trends and economic factors.
• Extensive skill in development and delivery of sales presentation.
• Ability to effectively deal with internal and external customers and staff, some of whom will require high levels of patience, tact and diplomacy to diffuse anger;
  Collect accurate information to resolve conflicts.
• Ability to stand and move throughout…