Client Intake Assistant St. Louis, MO

Full-Time Client Intake Assistant – Creve Coeur, Missouri (St. Louis Area)

We are looking for a professional, outgoing, customer-focused Full-Time Client Intake Assistant to join our growing team at Stange Law Firm, PC.

• Full-time position, Monday-Friday, 9:00 a.m.
  
  - 5:00 p.m.
• Competitive hourly pay with performance bonus opportunities.
• Employer‑Paid Health Insurance: 95–99% (state‑dependent) plus buy‑up options.
• Other benefits: 401(k) with company match, Roth IRA option, HSA options, Dental, Vision, Accident / Critical Illness / Short‑Term Disability / Term‑to‑Age‑100 Life Insurance, Paid Vacation, Sick Days, Personal Days, Paid Holidays, Paid Birthday Off, Company‑provided laptop.

• Serve as the first point of contact for prospective clients via phone, email, and online chat.
• Respond promptly and professionally to inquiries.
• Follow up with clients who do not retain the firm after initial consultation.
• Coordinate and schedule consultations with attorneys and confirm appointments.
• Provide maps, directions, appointment information.
• Obtain opposing party information and coordinate conflict checks.
• Work closely with the Client Intake Director, Director of Administration, attorneys, and leadership to ensure an exceptional client experience.
• Maintain professionalism, confidentiality, and excellent customer service at all times.

• High school diploma or equivalent.
• Strong computer skills and proficiency with Microsoft Office.
• Typing speed of approximately 45 WPM or higher.
• Excellent telephone, verbal, and written communication skills.
• Outstanding customer service and interpersonal skills.
• Strong organizational skills and attention to detail.
• Excellent attendance and punctuality.
• Ability to multitask in a fast‑paced environment.
• Prior law firm, legal, customer service, call center, or receptionist experience is a plus but not required.

• Competitive hourly pay and base pay plus bonus and incentive opportunities.
• 401(k) and company match.
• Roth IRA option.
• 95–99% Employer‑Paid Health Insurance plus buy‑up options.
• HSA options.
• Dental Insurance.
• Vision Insurance.
• Optional Accident, Critical Illness, Short‑Term Disability, and Term‑to‑Age‑100 Life Insurance.
• Paid Vacation.
• Five Paid Sick Days.
• Three Personal Days.
• Nine Paid Holidays.
• Paid Birthday Off.
• Company‑provided laptop.

• Join one of the largest family law firms in the United States.
• Growing multi‑state firm with offices across the country.
• Promotion from within whenever possible.
• Mentorship and professional development.
• Advancement opportunities throughout the firm.
• Strong leadership support.
• Excellent reputation in the legal community.
• Dedicated marketing team generating a consistent flow of new clients.
• Stable, long‑term career opportunities with an expanding organization.

Creve Coeur, Missouri (St. Louis Area). This is a full‑time position and a non‑management role.

All information submitted will be kept confidential in accordance with EEO guidelines.