Director - Head of Sales

Implement4 is a recruitment agency working on behalf of a growing restoration and reconstruction company seeking a Head of Sales to lead, build, and scale a multi-market sales organization.

This is a confidential search. Company-identifying details will be shared with qualified candidates later in the process.

This is a hands-on sales leadership role for someone who can build structure, develop people, and still personally drive meaningful revenue. The company is growing across multiple markets and needs a sales leader who can turn a developing, founder-led sales function into a scalable and accountable revenue engine.

The Head of Sales will lead the current sales team, help hire and onboard additional salespeople, create consistent sales operating rhythms, build channel-specific playbooks, and personally develop larger commercial, regional, and national account relationships.

This is not a corporate oversight role. The right person must be comfortable operating as a true player-coach: leading from the front, coaching in the field, holding reps accountable, improving CRM discipline, and stepping directly into major account opportunities when needed.

• Lead, coach, and hold accountable a multi-market sales team
• Run structured weekly one-on-ones, pipeline reviews, sales meetings, and field ride-alongs
• Establish clear activity expectations, pipeline standards, reporting discipline, and follow-up cadence
• Improve CRM usage, forecast accuracy, conversion tracking, and sales accountability
• Identify underperformance early and address it quickly with clear expectations and measurable improvement plans
• Coach salespeople across residential, commercial, agent, broker, property management, and large-loss channels
• Build a consistent sales culture across multiple markets while allowing for local market differences

• Help recruit, screen, interview, and hire additional sales representatives as the company grows
• Build a structured onboarding and ramp plan for new sales hires
• Develop role profiles by channel and market so the company hires the right sales talent
• Create training, scripts, scorecards, activity expectations, and first-90-day success plans
• Ensure new reps have the tools, coaching, and leadership support needed to produce quickly
• Build repeatable sales processes that can support future market expansion

• Personally develop and close larger commercial, regional, and national account opportunities
• Build relationships with property managers, facility managers, commercial real estate groups, insurance professionals, brokers, carrier contacts, and other high-value referral partners
• Create a pipeline of commercial relationships that can generate restoration opportunities when losses occur
• Develop a repeatable process for converting commercial relationship agreements or preferred-vendor relationships into actual jobs
• Represent the company at industry events, client meetings, and high-value relationship opportunities
• Support sales reps in strategy, pursuit planning, and closing larger opportunities

• Lead the strategy for agent, broker, and residential referral channels across multiple markets
• Reactivate dormant accounts and improve the quality of referral partner follow-up
• Ensure reps are building meaningful relationships with insurance agents, independent brokerages, captive offices, and other local referral sources
• Track referral-to-job conversion, average job value, account activity, and channel performance
• Build market-specific plans for residential, broker, and commercial growth

• Partner with leadership to align marketing efforts with sales priorities
• Help evaluate local market campaigns, digital presence, brand positioning, and lead generation efforts
• Ensure marketing activity supports sales activity and produces leads the team can convert
• Manage sales reporting, pipeline visibility, forecast accuracy, and performance updates for ownership
• Develop a cadence for cross-market best-practice sharing
• Implement win/loss reviews to improve future sales execution
• Build and maintain practical sales playbooks by channel and market

The ideal candidate is a restoration, construction, insurance services, or property-services sales leader who has built sales…