Medical Device Logistics Specialist

Infu System is a leading national health care service provider, facilitating outpatient care for durable medical equipment manufacturers and health care providers by delivering ambulatory pumps and supplies, along with related clinical, biomedical and billing services, to practices and patients nationwide. With a comprehensive suite of services, Infu System improves clinician access to quality medical equipment and promotes patient wellness and safety while reducing the overall cost of infusion care.

Infu System offers Oncology, Pain Management and Wound Care therapies, including Negative Pressure Wound Therapy. The company’s Durable Medical Equipment (DME) Services are composed of direct payer rentals, pump and consumable sales, and biomedical services and repair, including on-site and depot services. Infu System provides the sale, rental, lease and associated supplies, including infusion pumps, nerve blocks for acute pain, nerve block catheters, postoperative pain pumps, central venous catheters, IV pumps, pole-mounted pumps, syringe pumps, enteral pumps, Huber needles, clean room supplies, IV extension tubing, pump tubing, ambulatory pumps, replacement pumps, disposable products, central venous access devices, closed system transfer devices, negative pressure wound therapy vacs, wound vac, and chemotherapy and oncology infusion pumps.

Biomedical services include both on-site and depot preventive maintenance, repair and warranty services, ranging from equipment inspections to extensive repairs, including compression device systems, defibrillators, EKG machines, electrosurgical units, external pacemakers, humidifiers, infusion pumps, LCDs, light sources, modules, patient monitors, printers, pulse oximeters, telemetry transmitters and tourniquets – all completed to factory specifications.

Headquartered in Rochester Hills, Michigan, Infu System delivers local, field-based customer support and operates Centers of Excellence in Michigan, Kansas, California, Massachusetts, Texas and Ontario, Canada.

The Medical Device Logistics Specialist supports healthcare clients by delivering, cleaning, inspecting, and ensuring the readiness of medical equipment, primarily infusion pumps—across clinical and satellite locations in a defined geographic area. This role ensures equipment is processed efficiently between patient uses in compliance with company protocols and healthcare standards. Working in a highly mobile, field-based environment, the specialist is responsible for transportation, basic device checks, decontamination, and maintaining accurate documentation in the company’s management systems.

As a key liaison to customers, this role helps ensure timely equipment availability and delivers high-quality, customer-focused service while maintaining accountability and attention to detail.

IN THIS ROLE, THE IDEAL CANDIDATE WILL:

• Perform cleaning, disinfection, and basic maintenance of company devices used in clinical settings.
• Ensure timely turnaround of devices between patient uses to support uninterrupted clinical operations.
• Maintain accurate records of device usage, processing, and inventory.
• Follow all infection control and safety protocols as outlined by both the company and the customer site.
• Communicate effectively with clinical staff and internal teams to report issues, request supplies, or elevate concerns.
• Conduct routine checks to ensure devices are functioning properly and report any malfunctions.
• Support training and onboarding of new staff at the customer site as needed.
• Maintain a clean, organized, and compliant work area.
• Consistently uphold and exceed QA and QC standards while meeting production goals by adhering to established protocols, working efficiently, and collaborating with team members and client personnel to ensure high‑quality results and optimal workflows.
• Deliver cost‑effective and timely maintenance of medical devices to meet customer needs.
• Record key details of service actions and observations regarding device conditions and operations. This essential process helps build a device's history and provides customers with more valuable insights. Precisely adhere to established processes…