Aircraft Catering Supervisor - STL

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Full Time Supervisor St. Louis, MO, US

5 days ago Requisition

Job Title: Catering Security Supervisor
Company: National Aviation Services (NAS)
Location: St. Louis Lambert International Airport (STL)
Reports To: Regional Operations Leadership
FLSA Status: Non-Exempt

The Catering Security Supervisor is responsible for overseeing daily catering security operations to ensure full compliance with Transportation Security Administration (TSA), airport authority, airline customer, and National Aviation Services (NAS) security requirements. This position provides direct leadership, oversight, and operational support to Catering Security Agents while ensuring the integrity and chain of custody of all airline catering carts, transport vehicles, and associated security processes prior to aircraft delivery.

The Catering Security Supervisor plays a critical role in maintaining aviation security standards, operational efficiency, and customer compliance requirements in a secure airport environment. This role is responsible for monitoring employee performance, conducting operational audits and inspections, ensuring proper seal accountability and documentation, and addressing security concerns in real time. The supervisor must maintain strict adherence to chain-of-custody procedures, security protocols, and all airline-specific security requirements while supporting a culture of safety, accountability, and operational excellence.

This position serves as the primary point of contact for frontline security operations during assigned shifts and must be capable of making immediate operational decisions in fast-paced and highly regulated airport environments.

• Supervise and coordinate daily activities of Catering Security Agents to ensure compliance with all TSA, airport authority, airline customer, and NAS security requirements.
• Monitor staffing levels and operational coverage to ensure all assigned flights and catering operations are properly supported.
• Provide leadership, coaching, direction, and ongoing support to frontline employees during daily operations.
• Conduct shift briefings and communicate operational priorities, security updates, procedural changes, and customer expectations.
• Ensure all assigned security inspections are completed accurately, thoroughly, and within required operational timelines.
• Serve as the escalation point for operational, security, or compliance concerns during assigned shifts.
• Support station leadership with operational planning, staffing coordination, and service delivery initiatives.

• Oversee the inspection process for airline catering carts to ensure all carts are free of prohibited items, unauthorized materials, or security threats.
• Ensure systematic inspections are completed using approved inspection techniques and tools, including mirrors and flashlights.
• Verify proper application and accountability of tamper-evident seals on all catering carts and transport vehicles.
• Ensure all truck seals, cart seals, and chain-of-custody documentation are completed accurately and maintained in accordance with security procedures.
• Conduct random quality assurance inspections and audits to verify compliance with security protocols and operational standards.
• Monitor compliance with airline-specific security procedures and customer requirements.
• Ensure all transport vehicles are properly inspected and secured prior to departure to the aircraft.
• Investigate and report seal discrepancies, documentation issues, procedural violations, or security concerns immediately to management.

• Review and verify completion of all required security documentation, including:
  • Dock verification paperwork
  • Truck seal verification forms
  • Alternate chain-of-custody forms
  • Security audit documentation
  • Incident and discrepancy reports
• Maintain accurate records related to…