Security Guard
Listed on 2026-06-14
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Security
Security Guard, Unarmed Security, Site Security
Overview
Description
As an unarmed security guard, acts as a facility monitor of the premises of FCHC, both inside and outside, of any escalating problems and reporting to Site Supervisors and local Police thus helping to provide a safe, secure environment for patients, employees, visitors and others at Family Care Health Centers.
All employees of FCHC must ensure service standards are delivered, including:
FCHC Core
• Demonstrates a commitment to FCHC mission and vision.
• Demonstrates a positive attitude towards patients, employees, role, and the health center.
• Demonstrates FCHC core values (accountability, courtesy, excellence, flexibility, integrity, respect).
Customer Service and Professionalism
• Smiles and makes appropriate contact, greets individuals upon entry into building and space.
• Is customer service oriented to both internal (colleagues) and external (patients, clients, vendors, etc.)
Customers. Treats patients, customers and colleagues with dignity and respect.
• Provides timely response to requests, tasks, and inquiries. Demonstrates good service turnaround.
• Demonstrates good communication skills and communicates in a tactful manner.
• Exhibits conflict resolution skills in order to foster effective working relationships and embraces a team approach.
• Adheres to FCHC’s dress code policies. Employee appearance and grooming appropriate.
Show(s)
• Consistently shows commitment to position and team performance (i.e., attendance and punctuality).
• Consideration and acceptance of cultural differences of others; works well with individuals of diverse backgrounds, supporting a culture of justice, equity, diversity, and inclusion.
• Participates in training and professional development and completes required trainings in a timely manner.
Safety
• Adheres to and promotes a culture of safety and cleanliness.
• Adheres to HIPAA/Confidentiality standards.
• Respectful of FCHC property, properly and safely uses Health Center Equipment.
Intradepartmental RelationshipsDepartment Officer:
Chief Operations Officer
Reports to:
Operations Director and/or Patient Access Manager
Supervises:
None
Job Description
Department:
Health Operations
Job Title:
Security Guard (Unarmed)
Security Guard (Unarmed)
Page 2.
Primary Responsibilities- Contacts supervisor and police immediately of any such disturbances.
- Makes at least one outside and one inside monitor walk around entire facility per hour ensuring the safekeeping of FCHC property, patients, and staff.
- Never uses bodily harm to diffuse any situation.
- Contacts supervisor and police immediately of any such disturbances.
- Monitors each employee walking to and from their cars.
- Available for each employee request to be escorted to and from vehicles, especially during evening hours.
- Completes reports on all incidents.
- Reports to be completed within 24 hours of occurrence.
- Investigates each occurrence in a timely fashion.
- Follows-up where necessary on all occurrences.
- Helps make recommendations on submitted reports on resolving and possibly deterring such future incidents.
- Daily, disarms alarm and unlocks doors at beginning of day at the scheduled time.
- Turns on lights at beginning of day during initial walk-through.
- Turns off lights at end of day during final walk-through.
- Daily, locks all appropriate internal and external doors and arms the alarm system.
- Consistently conducts self in a friendly, professional manner. Appearance is neat and clean.
- Complies with confidentiality of relevant…
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