Engagement

St. Patrick Center provides opportunities for self-sufficiency and dignity to people who are homeless or at risk of becoming homeless. Individuals and families build permanent, positive change in their lives through safe and affordable housing, sound mental and physical health, and employment and financial stability.

Working collaboratively with individuals, businesses, government and other service providers, St. Patrick Center will end chronic homelessness in the St. Louis region through Housing First, an evidence-based practice that removes barriers, does intake and assessment early, moves people into housing, and offers support to help them achieve their goals.

St. Patrick Center, a ministry of Catholic Charities, is hiring for the Engagement Staff position at our off-site location at Rosati Place. We are looking for candidates with exceptional interpersonal skills. The Engagement Staff member will assist in implementing the daily care of all clients/residents in compliance with treatment and program goals, direct phone calls in a timely and professional manner, and perform clinical duties as assigned.

This is a part-time, no-benefits position working no more than 19 hours per week. The role will work Saturday and Sunday. There are 3 shifts available: 8am to 4pm, 4pm to 12am, and 12am to 8am.

• Direct individuals to appropriate entrances such as volunteers, visitors and persons seeking services.
• Complete security rounds both inside and outside of the residential campus to monitor the safety and cleanliness of the area.
• Engage clients in conversation to determine needs; provide appropriate resources.
• Engage clients in conversations regarding substance use and mental health.
• Work closely with area service agencies to ensure service delivery.
• Refer clients to appropriate community agencies and shelter providers as needed.
• Use appropriate de‑escalation techniques to defuse volatile persons.
• Use appropriate judgement to call 911 for emergency assistance.
• Provide a welcome presence to clients and visitors.
• Maintain positive relationship with each client.
• Record and maintain services provided and notes for on‑going clients in Case Worthy and Service Point.
• Complete all daily documentation of each intervention with residents.
• Maintain visitor and other logs at front desk.
• Report behavioral/physical changes, problems and/or concerns regarding residents to social worker and respond/intervene as needed in therapeutic manner.
• Provide crisis intervention when necessary.
• Complete agency Incident Reports as needed.
• Other duties as assigned.

• High school diploma or GED required.
• First aid training and CPR—can obtain after hire.
• Current TB test within 30 days of hire.
• Experience with mental health/SUD required.
• Housing First philosophy knowledge.
• Knowledge of mental health and co‑occurring diagnoses.
• Basic Microsoft Office skills required (Word, Outlook, Excel).
• Participate in interdisciplinary or multi‑interdisciplinary team approach.

• Ability to interface with diverse population.
• Strong communication skills.
• Ability to work flexible hours.
• Ability to work varying shifts.
• Ability to remain awake for shift.
• Treat each resident with respect, keeping good professional boundaries.
• Ability to coach clients in educational manner toward treatment goals.
• Flexible and open to change.
• Understand and practice client confidentiality.
• Understand and practice client/staff boundaries.

All candidates receiving an employment offer must submit a pre‑employment screening. The screenings will include criminal background check and other background checks (as needed), Family Care Safety Registration, drug screen, and an employment and education or licensure/certification verification. Various positions will require physical examination, Tuberculosis screening and Hepatitis

A. All offers are contingent upon successful completion of required screening.

To bring the healing, help, and hope of Jesus Christ to those in need with a compassionate, caring presence. Transforming lives and working to create a community where everyone has access to sustainable housing, employment, and healthcare.

As part of the Catholic Charities family, you’ll have the resources to care for those closest to you. Options include generous parental leave policies, flexible working arrangements, group life insurance, permanent health insurance, and dedicated support to help you find the right child care or elder care.

St. Patrick Center does not discriminate on the basis of handicapped status in the admission or access to, or treatment or employment in, its federally assisted programs and activities. St. Patrick Center is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, or disability.