Case Manager

Overview

Fathers & Families Support Center

Position Title: Employment Case Manager

Reports To: Coordinator / Director

Direct Reports: No Direct Reports / Employment Services

Job Status: Full-Time / Non-Exempt

Description of this role: The Employment Case Manager’s primary responsibilities are to identify employment opportunities and conduct job readiness skills training for all participants enrolled in the program.

• Completes detailed needs assessment determining individual eligibility and identifying barriers to employment and training needs.
• Develops and maintains relationships with area employers seeking a commitment to hire FFSC clients.
• Assists clients in job search and placement opportunities through the job placement program and provides training in job search and interview techniques to participants of FFSC.
• Ensures that graduates and employers have completed all necessary paperwork and distributed appropriately, i.e., employment verification forms.
• Meets regularly with case management team to review employment and educational/vocational status of all participants, current and past.
• Submits regular reports to the coordinator detailing the employment/educational status of all graduates and all other activities including employer contracts and client job performance evaluations.
• Provides job leads, post-employment, and job retention support to participants.
• Attends all staff meetings, partner meetings, and community events as required.

• Must possess knowledge of human behavior and performance, individual differences in ability, personality, and interests.
• Must demonstrate ability to build relationships and establish trust.
• Must have the ability to demonstrate oral comprehension, expression, and problem sensitivity.
• Must be resilient and tenacious with high level of personal integrity and passion for FFSC’s mission.
• Must be able to work independently and with a team to multi-task and meet tight deadlines.
• Must be proficient in Microsoft Products. Experience with Apricot, Social Solutions, or ETO a plus.
• Must be able to enter, store, and maintain information in written and electronic form.
• Must have strong data management and analysis skills with excellent written and verbal communication.
• Must understand and practice the NASW code of ethics.

• Must have an Associates Degree, Bachelor’s Degree preferred.
• Must have competence in working with men who need direction as it relates to responsible fatherhood.
• Must have previous experience in career services or job placement.
• Must possess a valid Missouri Driver’s license and a reliable insured vehicle for transportation.

• Competitive pay based on experience; 401k plan with 6% employer match
• 95% Employer paid medical; partial payment towards qualified dependents coverage; FSA/HSA options.
• Low-rate Dental & Vision coverage; employer paid Life Insurance, STD/LTD plus buy up options
• Generous PTO package with 14 paid holidays; flexible work/life balance.
• Discount program, additional voluntary benefits, partial cell phone reimbursement, and paid mileage.
• Annual staff retreat and an opportunity to be a part of a fantastic mission driven agency.

This job description does not list all the duties of this position. Performance of other duties may be requested, and other related duties may be assigned. FFSC has the right to revise this description at any time. This job description is not a contract for employment.