Social Services Coordinator

Position Title

Social Services Coordinator

Director of Social Services

Full-Time / Exempt

Social Services Team, Practicums

Responsible for providing support and guidance to the Social Services Team. This includes the managing, planning and completion of activities related to the monitoring, documenting, and reporting of the social services team, initiatives, and programs.

• Review and possess a working knowledge of all programs, projects, and forms related to department.
• Oversee staff, timesheets, PTO requests, coaching, uphold policy, and communicate daily with Director.
• Assist with managing the day-to-day duties and recruitment efforts for department.
• Oversee the ongoing case management of team including ensuring weekly contact with graduates for at least one year after graduation to monitor achievement of program goals.
• Completion and distribution of class roster, assisting with the facilitation of peer and family support groups, the development and selection of topics and programs, and securing outside guest speakers.
• Assist with the development and/or facilitating staff trainings and in-service education specific to social services team. Provide presentation of services. Travel to multiple locations.
• Serve as liaison to collect all monthly statistics/data; prepare monthly summary of statistics.
• Provide onboarding, training, and assistance to new hires, staff, and subcontractors.
• Prepare reports for and participate in all staff and department meetings and facilitate meetings, as necessary.
• Utilize community resources and social support systems, to assist the team in aiding clients with reaching their goal of self-sufficiency.
• Oversee bonding activities, distribution of incentives, bus tickets, and gas cards.
• Observes parent/child interactions and processes child abuse/neglect applications as needed.
• Serve as backup to Director and attend all staff meetings. Travel and attending external events as needed.

• Effective verbal and written communication skills and strong interpersonal skills.
• Ability to utilize agency and community resources to meet goals.
• Ability to organize and present information; be team oriented and able to work independently.
• Understanding and practice of the NASW code of ethics.
• Familiarity with MS Office Suite.

• Master’s Degree in social work, counseling, psychology, or management preferred. Bachelor’s degree in related field in combination with experience may be sufficient. Minimum 3 years’ experience.
• Competence in working with men and women who need direction as it relates to parenting issues.
• Valid Missouri driver’s license and reliable, insured vehicle.

• Competitive pay based on experience; 401k plan with 6% employer match.
• 95% Employer paid medical; partial payment towards qualified dependents coverage; FSA/HSA options.
• Low-rate Dental & Vision coverage; employer paid Life Insurance, STD/LTD plus buy-up options.
• Generous PTO package with 14 paid holidays; flexible work/life balance.
• Discount program, additional voluntary benefits, partial cell phone reimbursement, and paid mileage.
• Annual staff retreat and an opportunity to be a part of a fantastic mission driven agency.

This job description does not list all the duties of this position. Performance of other duties may be requested, and other related duties may be assigned. FFSC has the right to revise this description at any time. This job description is not a contract for employment.